Hello!I have been looking at VoIP phones of the CP-7962 and CP-7965 types on eBay and I noticed that, judging by the photos, many of them are being sold with the 'Cisco Unified Wideband Handset.'Here:https://www.cisco.com/c/en/us/products/collateral/...
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Hello, I have an ESR 6300 router that I'm configuring to use CME on. I've gotten to the point to where my phones are pulling DCHP from the router but will just not register. I've done some research and keep getting mixed answers as to which type of l...
Hello Experts , We have installed a new C8300 series device as voice gateway however it doesnt allow me to add any voice related commands . We are yet to configure smart licensing on this device . Can you please suggest if we need to enable smart lic...
Hopefully this isn't too mundane of a question, but I cannot get the 860 wireless to display 3 lines.
I reviewed many related posts where pressing the Voicemail button doesn't do anything. So far I've verified settings as mentioned, but it's just one phone that has the trouble (I believe). I wanted to duplicate the situation on my test 7841, but have...
Hello Cisco heroes, I need your help. I am using it connected to an ATA device, but I am inquiring because faxes cannot be sent to a specific number, 02-123-1234. ARS sound is coming from that number. When a call is made to that number from the phone...
Resuelto! PRT from CUCM GUI interface
I'm a noob, so I have a noob question. When you "generate PRT for selected", where does it go? I can generate one from the phone and then web in an grab it, but how do you generate one from the GUI? See below please and thank you.
ringback tone doesn't work in some outbound calls, I have attached two calls, one we can hear the ringback tone from the calling ip phone, and another we don't hear the tone. call flow: IP Phone>CUCM >Sip>VG>Sip>ITSP the calling number in both:4823
Hello dears,There is a strange issue with only 2 installed softphones. They randomly go freezing and user disconnect from finesse after answer calls for 10 sec and user have to terminate it from task manager. Is it a common issue? I believe it may be...
Hi We recently cross an issue where one way audio when answer from hunt queued calls and call flow as below: ITSP ---sip---> CUBE(SP) --- sip--> CUCM --- sip---> ip phone PSTN caller 1 call the hunt and answer by IP phone with 2 way audio. Then 2nd ...
Hi, I have 2 Cisco 8861 phones. They are both Enterprise that I am converting to 3pcc. I plugged one in that was used and I can use it fine. I plug one in that seems brand new in the box still in the package and plug it in and the Cisco Logo appears ...
Hi, I have a customer with CUCM who wants a solution where DDI extensions can be allocated simultaneously to IP phones registered to CUCM and MS Teams endpoints. If the DDI number is called the requirement is for both CUCM and Teams devices to ring a...
Does anyone know of a SQL Query that will provide us with a timestamp of when a device was created.For example, you type in the device name of 'CSF123456789' it would spit out the timestamp (date and time) of when it was created?
Hello,i am facing some warnings in the ATA191 log: Dec 6 01:47:13 ATA191-MPP local1.warning vsock: fprv_eval_profile_rule(3106) FSTR_CFG_RULE: https://activate.cisco.com/software/edos/callhome/rc?id=$MAU:$SN:$PN&sw=$SWVER Dec 6 01:47:13 ATA191-MPP lo...
Hi,I've been struggle to find any cisco websites to download SIP firmware 7841 for CME, any of you know it or any suggest? Thanks.
