Other Collaboration Subjects

I recently deployed the Attendant Console for my receptionists. We have been having an intermittent 'flicker' problem with the application, and it has been on several computers running both XP and Win2K. What we are getting is a flicker effect on a...

I have a client that is a SMB that would like a voip solution for 10 desks. I am considering CME on a 2800 or 3700 series router but my big issue is the phones. I know this may sound like a stupid quesiton but can I build out this solution using just...

Folks, I am having issues with dialin PSTN numbers from IP phones registered to the Gateway in SRST mode (MGCP fallback to H.323).It appears that the router is not stripping the preceding 9 before sending the digits to the PSTN.I tried using th...

In a distributed call processing model with two locations, let’s call them site A and Site B. If I create an inter-cluster trunk between Site A and B and have a Gatekeeper perform CAC for calls across the inter-cluster trunk. Let’s say the gatekeeper...

Hi, I'm having a strange problem with Call Forward on random phones in the business. 1) Sometimes when you forward your phone and you put in eg. another extension it comes up with fast busy immediately or after about 2 minutes delay. If you then try...

2 questions:1. Is there a best practice for mapping dscp or cos to voip control and voip media traffic? I am looking for a doc that says voice control in most cases should receive dscp X and cos of X. The same for voip control. I understand that it c...

I recently installed CDR/ART on our 4.0(1) cluster and noted something odd. I expected as the administrator that I would have access to all data and reports. Instead I noted that department heads can pull up bills for themselves and their staff, wh...

I am running CCM 3.2(2c) spH. I recently duplicated my production publisher for my lab environment. In my production environment, I have 4 CCMs on of which is dedicated to TFTP and MOH. In my lab, I only have a publisher. When my phones in th...

Is there a way to not allow users to edit and create new entries on the phone using the Personal Address Book Service. It used to be that the user only had the option of creating new entries via the ccmuser pages, but the user now has the option to ...

After VG 248 registered and configured, I noticed on CCM there are 49 ports , besides the 48 ports there is also a (00)[VMI] port. Where this come from, is this the Async prot to send the SMDI infomation to mail server?

One of the document says when CCM requests bandwidth from gatekeeper during an admission request(ARQ) or bandwidth request(BRQ) it requests the maxium tranmits and receive, therefore for G711 and g729, it will use 128kbps and 20kbps respectively. Cou...

G'day All,I have a CCM 4.0(2a) site that I am adding a SRST location to. At the moment at HQ users need to dial 0 before the number to place calls through the gateway.The customers has requested that at the remote site, they will also dial 0 before ...

I have to use vg224 instead of a great quantity of ATA-180 that supports SCCP protocol. But i know that vg224 with CCM supports only MGCP protocol and a restricted quantity of user's services. Has anyone tested this solution yet?

Is it possible to turn on callfrwdall for some users and ristrict for some users ?TIA