Other Collaboration Subjects

I have a customer where the Nortel PBX doesn't have support for either Q.SIG and PRI at the moment. So we will have to go with E&M Wink Start on a T1 circuit. Will that be a problem running MGCP between the Gateway and CCM 4.x?I'll aprecciate any inp...

Hi,I have Gatekeeper-controlled H.225 trunks going from one CCM cluster to another. I notice that calls from one CCM to another are usually 16 KB sized, but calls coming in the reverse direction are 128 KB sized. I thought all GK intercluster trunk c...

Hi,I have many prefixes to route to the same IP with a VoIP dial-peer on an AS5350.Is possible to configure more than one prefix for the destination pattern in the same dial-peer ?The prefixes are not consecutive numbers. Are random prefixes. Example...

Is there any way to enable the call forward all function on the non primary DN?I am running CCM 4.02(a).I know I can do this thru the user web page, but it would be better for the user if they didn't have to login to the web page to change this.The C...

In reading the SRND for Call Manager 3.3 and 4.0, it states that for a distributed WAN cluster, there is the need for ICCS communications between all Call Managers. The document says that for every 10,000 BHCA there must be a minimum 900k of bandwid...

Hi,I have two remote offices both with CCME and CUE on a single gateway. Due to the limited WAN bandwidth we have configured voice traffice to run G.729. We are experiencing problem when one remote office is trying to leave voicemail message to the...

I want to setup a hotline from my brench office to HQ office.All offices have a 3660 router and have lease line directly link.I want to setup a normal phone in brench office, I need this phone just pickupno need dial number, then the HQ office's phon...

i have 2611xm voice gateway,now i using MGCP.do i use mgcp and h.323 with one voice gateway ?i think there is not problem if using another route pattern each other.

OK guys maybe a newbie question but...I have been playing with CME 3.1 at home and got it all configured and running (sort of) I have config'd a 7960 and a 7920 wireless on the network and can make calls between the two phones... Problem: When I try ...

Anyone have a sample config of an FXO under SRST configured to go to an extension like a PLAR connection would? How do you handle an FXO under SRST for incoming PSTN calls?The "connection plar [extension]" command for an 1760-V running 12.3.(4)T6 ap...

Hi.I have a client asking me if there is other way on doing coaching besides chating witht the Agent.He would like to be able to talk to the agent without beign heard by the customer.Any inputs?-Jose

Hello..Is there a way to change the Ethernet ports on the 7912G phone from auto-negotiate to a specified speed of 10Mbs full duplex. I am running some older PCs that won't run with auto-negotiate enabled.Thanks,Colin

Are existing faxes do not support the insert of 9 for outside dial. We have callmanager 3.3.4sr1 with ATA-186's. I need to auto insert the 9 or reprogram 85 x 10 Yes 850 fax numbers.

I have a 1760 router with 4 FXO lines.I have a connection plar on every line translating to 2000 which is defined as a phone in CCM, when I try dialing in I can see the incoming voltage on the line (sh call voice summary) and then a busy signal. I am...

IPCC 3.1.3Is there any utility that can be used to monitor the CTI ports/route ports being used in real time. For example, how can i figure out if 10 ports are enough for the call center or if i need 24 ports.please advise