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We have a CUCM that is using a cisco router gateway with the ISDN VWIC cards. We have this consistent cracking sound on calls. if call are made direct from the modems this sound is not there meaning the issue is on the router. anyone please advise. 

This is perhaps the most bizarre request of all time, but anyways... There was a text-to-speech engine called TTS3000 by Lernout & Hauspie (L&H) in late 90s; it then got re-licensed by other companies and eventually abandoned, but this is off the sco...

I have a CP-8861-3PCC-K9 v3.  During an attempt an to upgrade the firmware, some how the phone is now in "Enterprise Service Mode" and I can't seem to revert it to 3PCC mode.  Under "phone information" it even says CP-8861 vs my other phones which sa...

I’m trying to get a 40G port on this nexus to use as a 1gb or 10GB sfp+ port with the cvr-qsfp-sfp10g adapter. The nexus shows the adapter and the sfp connected. But I don’t get a link light when connecting a device. I tried setting the speed on the ...

Our client had Unity Connection 12.5, and has decided they want to set-up relay messages to their email for certain users. The question is, if the end user already has saved voicemails, will these be sent over once the relay messages is turned up for...

Hello, I am trying to call from one extension to another extension in the same calling search space and the system gives a message saying "the call cannot be completed as dialed". I have checked the phone configurations and they are in the same parti...

Hello to everybody,I'm going to buy an sm-sre-910-k9 module for my 2951-vsec-cube router, to have basic functionality of IVR and Auto Attendant. Should I buy any additional licenses? Do I need to install software on the module?I am currently using a ...

I had a Cisco ISR4431 voice gateway router, it's running IOS XE 16.6.1 with uck9/FoundationSuiteK9 licenses. Now I want to upgrade IOS to 16.12.5, but I knew that this version use Smart License. I don't know if I need to convert the current licenses ...

What's New Bug fixes: this release fixed the login issues experienced by some customers on 1.9.3 and 1.8.4. We apologize for the inconvenience.Release Notes with Download Link: click here Admin Guide: click here

Hello Team, As of today, we send logs to Splunk with ''logging host X.X.X.X'' command and we have been told that Splunk team is requesting the traffic with VIPs and VIPs are in FQDN format. And this VIP includes several IPs of Splunk for redundancy p...

I have an issue on a fax server connected to a 1035 brooktrout modem card.When the user dials an outside line beginning 9 952 XXXX the modem dials an insideline 1952X. This only happens with 9 952 number.What debug can I use on the vg224 to give me t...

Hi Experts, We have a Smart Account and our production CUCM is already tied to this Smart Account. We would like to create a UAT CUCM environment. Can we use the same Smart Account to register our UAT CUCM? Can also provide a Cisco document that we c...

On our CUCM, I have a PRI point to Point PRI setup to route some of our nonCisco extension calls to an Ayaya CS1Ke PBX and then through a PRI from the Avaya CS1KE to VESTA 4.0. (CUCM--> Avaya CS1Ke--> VESTA.)  When I call a VESTA extension from the C...