Hi, I read that Smart Net Total Care 3.0 will be available on February 16 but I'm still getting old version for now: any last minute issue?Also, as per the overview documents and video, I didn't see network segmentation feature: will it be still pres...
Hello Expert,In SNTC portal or SNTC offline report, can we dig out the End of Vulnerability/Security Support OS SW (The last date that Cisco Engineering may release a planned maintenance release or scheduled software remedy for a security vulnerabili...
Is it possible to take out Smartnet on older equipment? We have a CUCME on a 3825 ISR and some 3560G switches. Would it be possible to take out Smartnet on them?
Currently, SNTC doesn't provide customers details on their software license contracts and I understand that this is a work in progress.In the meantime, is there a place where customers could go to get details on their software licensing beside the CS...
Hi Expert, In offline Product alert report, some of the items which has announced EOS or EOL, but the end of software maintenance date is missing, what does that mean?Thanks,Cristan
We are exploring enabling and saving of configurations from our devices to the SNTC product and our security team would like to know if this process meets ISO 27001?
Hello,This is a direct question from customer. He has multiple IP addresses configured on a device, and asked A) how the collector determines which IP address to collect, as well as B) through which port it is collected. TIA,John (EPM for Korea and A...
Hi,Is Smart Home Call still tied to SNTC? I do not see any link to it on the SNTC portal.Is SCH now separated from SNTC as a standalone product? Thanks,Jack
Hello,
I am ordering cloud-based webex on ccw. I have 20 users. I have selected this sku L-WBX-SU-A. Is this the right one? How should I configure it, assuming I want 12 months subscription? Thank you.
Caroline
