Activity in Technology and Support
UCCX 15 - Live data reports do not load in Finesse
New install (Lab) of UCCX 15. Seeing two odd issues I cannot figure out: 1. When agent goes to log into Finesse, they get a pop up wanting them to choose a certificate to authenticate with. How do we disable this? We don't need one more thing to...
Cisco 9300 (Non L) - Stackpower & Cabling
Does anyone have any practical experience with 9300 (non L, non X) switches and the short 30cm stackpower cable? The stackpower cable is only available in 30cm and 150cm. That's a big jump. Some of our switches are 4u's apart. The rack is organized l...
Prevent WebEx Teams from auto-updating
Since the September 9th release it seems that WebEx Teams will auto update itself to the latest version even without the user initiating the update via the update green circle or bouncing the app. We are using the ALLUSERS=1 install method and we wou...
9800 wlc default username and pw
trying to log into my new 9800wlc webui using default username and password listed in cisco documentation and it is telling me I have the wrong credentials.
CSCwc79441 - Remove weak kex algorithms offerred by Netconf SSH
A security scan shows this as vulnerable. Why is the status terminated? Is there a fix for this?
IOS upgrade causes VoIP phones Busy signal calling out
I have strange issue on small VoIP network running on 3 CME routers. The network is pretty static and unchanged for 10 plus years, and working fine as configured. I upgrade the 4451x routers fro 17.9.6 to 17.12.05a recently and after doing so, the Vo...
ConfD for aarch64 architecture.
Hi,Can you please confirm if a ConfD version for ARM64/aarch64 is officially available or supported? ThanksTony
Password 6 setup for cisco 9200l
Hello Cisco community, I have a Cisco 9200L. For some reason, we have had no luck migrating from password 7 to password 6. Each time I attempt config, it gives me an error. I even tried a new switch for additional testing, but still gives same re...
Some andriod mobile users are unable to connect Wireless Guest Network
Hi Cisco Team,Some andriod mobile users are unable to connect Wireless Guest Network, Below are the logs which is collected through WLC.WLC AIR-CT5520-K9 Version :8.10.185.0AP - 3700 Series(Cisco Controller) >debug client 6a:c9:29:12:82:36Debugging s...
Ask me Anything - Catalyst Center Expert Insights Series
Thank you for joining us for the Expert Insights Series on Cisco Catalyst Center: Empowering Catalyst Center Excellence! Our Customer Success Specialists Max Tellez and Irvin Mendiola will be available from June 26, 2025 through July 11, 2025. Wheth...
8865 phones missing MIC
We've run across an issue where we noticed a bunch of phones (150+) in our environment were failing dot1x and authenticating via MAB. First thought was that the MIC had expired. However when pulling the cert via openssl, this is what we found:OpenS...
Resolved! Warranty Details
We have had some SSD's fail on us on the C8300 routers and the FPR2110 and FPR2130-BUN firepower series.The C800 routers use a Cisco Catalyst 8000 Edge M.2 USB 16 GB (M2USB-16G) and the firepowers are using FPR2K-SSD100= for FPR2110-BUN and FPR2K-SSD...
ASA to AWS IPSec tunnel - ASA is not initializing communication
I'm trying to initialize IPSec tunnel to AWS basing on AWS instructions and it looks that ASA is not even trying to initialize connection.When I turned on debugging, it looks that ASA is in receiver mode (I see connection attempts from old site), but...
Meraki DevNet Sandbox has no devices
My understanding is that once we have a sandbox reserved, we will have couple of devices available for testing. I do not see any devices in the Meraki DevNet sandbox. Do I need to add the devices? what license key do I used to add devices?Please h...
CML bridging not working
Hey all, I have read several forum posts but cannot get bridge mode on external connections to work. I have done the following: Enabled promiscuous mode and all those other security settings in the VMware port groupAdded external connection in bridge...
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