TelePresence and Video Infrastructure

How do I key in the ip address of aMX800 ver 8.++ dual screen unit that keeps insisting on an existing ip address first. In ver. 7++ it was never an issue. I could arbitarily assign an ip address. Theen I cod log in via web and configure the unit. Is...

I need to update the Cisco TelePresence SX20 TC7.3.4.e4daf54 to version TC7.3.7.01c84fd but I sell an error when downloading, I already relied downloads, I do not know why not let me download. attached image

Greetings, Is there way to use customized wallpapers on C/SX/MX series codecs and keep the clock?Usually when you use a customized background the clock disappears. Regards, Petar

Hi I need to register an SX20, the CUCM says that it no longer has licenses to add devices but I will record the registry through VCS C. these licenses affect the registry ??  Is it necessary to register on both servers (CUCM and VCS) ??  The lack of...

Hi, Some gathered information on the behavior of 3 of my deployments of CMS: First one is running behind the Expressways - TURN configured on Expressway and CMS is pointing the Expressways TURN server on the admin page and done through the API with...

We have a cisco MX700 telepresense unit, having a color calibration issue, when the system is first turned on the screen on the left is blue, screen on the right is pink, when connecting the desktop colors are off.  I see a color calibration port on ...

I've been trying to understand how to enable URI dialing to external destinations from endpoints (SX10 and SX20), registered on CUCM 10.5 through VCS-C/E pair. So here is a couple of cases1) I want to dial a URI of info@example.com from a registered ...

Hi, I'm facing an issue with video call from Cisco 8845 to Polycom VVX 1500. It doesn't work. But I have Cisco 8945 also and the video call is work on 8945 to Polycom VVX 1500. For 8845, video call only works to Cisco 8845 and Cisco 8945. But the st...

I have a TMS template created to reboot a group of codecs on corporate network at 1am Sundays.  For testing we have run this nightly and the results of reboot is at varied times and not on schedule.  I have variances from 42 minutes early to 6 hours ...

Hi, We have configurated 2 cluster of Expressway C and E to use the funcionality MRA with Cisco Jabber and Video/Call with B2B. All are working ok, but we do not undertand how it working about load balancing. In incoming call to video equipment regis...