TelePresence and Video Infrastructure

Hello I hope you are all well.  I am in this horrible situation with CDW and Cisco to get technical support.  I had recently installed a SX20 unit, upon installing I am getting an error message 404.  What is this?  The codec will be connected via IP...

Hello . customer want to have an offer for an MX300 in China and Australia. is it possible to have a 55" and 42" option for this product? can you please tell me the SKU# of both variants? thank you very much kind regards daniela

Which hardware component is needed to conduct the ad hoc video calls and managed video conference calls? VCS-E or Telepresence Server Regards, NA

We have an existing VCS C/E pair that is registering endpoints and handling B2B calling.   We would like to add MRA, but I am wondering what the impact will be.  Currently we have H.323 and 3rd party SIP devices along with Cisco devices registered.  ...

Hi.. We have to integrate VCS-C with MS Lync 2013 this is new for  me. Can anyone suggest on the pre requisite required to do the integration. In this scenario we have video endpoints register to CUCM and VCS-C will be used for the Lync Integration....

Hi Gentlemen, Quick question-  I have a client that was wondering if there is a log in the SX series codecs that can be pulled that could show when a settings change is made to a codec?  If yes, would that log be available if the codec was rebooted?...

Dear Gents, Please support me... we've telepresence SX80 at the meeting room When making video call & the other party sharing presentation (PC desktop for example), We can't see the meeting room(Video Call). ONLY presentation we can see. My questi...

Hi All, Can we register DX80 video endpoint without CUCM, I mean directly to internet. Thanks 

Dear. Customer has a customiced background. When they apply this, there is a balken on the top and 1 on the button all in gray. But they want to change the gray colour.  Is it peossible to change the gray colour to wite or other.

P60 camera is auto focusing the speaker with every little or no movement of the speaker. My configuration is with Sx80 and P60 with touch 10 controllers.  Any way to resolve this issue. Thanks JP I wanted to add a comments for those who having same p...