TelePresence and Video Infrastructure

Iam traying to set up the MRA service for jabber users and they actually can log in jabber from Internet but after 4 or 5 hr the user cannot log in again and they have a messege from jabber cliente saying "Cannot locate the server. Check you server a...

All,I have a SX20 TP and a TP Touch device. Both devices sit within the same VLAN, however the Touch device intermittently is going into 'System Maintenance Mode' and loses its connection with the SX20.I can't see anything obvious wrong with either s...

Dear All , We have a Meeting Room wich is 13 X 7 Meter , so i am asking about the best bractice to where should i mount the ceiling mic from the Video screen ? i know it should be 2.15 M from the Floor  , but where should it be from the Video Scree...

Hi all, I work on TMS version 14.5 and I would to export my system phonebook to file, so I followed the section "Exporting contacts to a file" described in Cisco TMS Admin Guide 14.5:1. Create a phone book .2. Click Connect for this phone book.3. Sel...

Hello all.  I have what may be a strange question.  Is it possible to get the near end audio through the speakers on an SX20?  In the past we were able to get it on the Edge 95. Here is my scenario.  We have these units mounted in correctional facili...

I installed a SIP trunk yesterday, and wanted to follow best practices from the Cisco Live BRKUCC-3000 with regards to Dial-plan. The Numbers are coming in from the Provider as +E.164, and wanted to add DN's with the same +E.164 pattern: +1xxxxxxxxx...

Hello guys, I ran the following command xcommand CallHistory Get to extract the CDR from my SX80, but I noticed that the duration time is in days ago.I need to know if there is any other way to extract the CDR that allows me to know the exactly durat...

Hello, I am looking for an updated version of this document  http://www.cisco.com/c/en/us/td/docs/solutions/Enterprise/Video/TP_InterOp_v2.html#wp1244568 If this document is still current, are these bandwidth requirements both Tx and Rx, or just Tx...