TelePresence and Video Infrastructure

I recently upgraded TMS from 14.3.x to 14.6.1.  I am now having a problem where none of our auto connect meetings involving our MCU connect, it gives a dial error.The conference event log is filled with "Allocation failed: Description: hostAddress: x...

Hello Experts !                         I generate CSR from expressway-C  and downloaded the file then gave to CA admin to generate the certificate , By mistake i discardthe CSR which were in the Expressway-C , Now how can i proceed further with sign...

Any one aware of why the C60 would go into maintenance mode after software upgrade from TC5.0.1 to TC7.2.1???Software loaded and appears to install properly ???Thanks. 

Good afternoonI hope someone can helpOne of my clients has asked me if a VideoConferencing endpoint or the VCS provides MOS Scores?Unfortunately I do not have the answer to the question.Please could you help?Kind regardsLuke

We have TMS and TMSXE up and running and when ever we book a resource (SX20) it will show the scheduled conference on TV that SX20 is hooked up to.   Basically it just shows time and date for when this resource will be used and the duration.  I wante...

Hello,Can anyone help me where we can change the message that is displayed on the endpoints when trying to extend the meeting, but unable to extend due to resources being not available.The message shows up on screen:  Extend meeing failed.  Meeting e...

Hi All,We have two modes of presentation here –1-Air Media wireless presentation2- Presentation via Direct HDMI cable. We have made use of an Extron HDMI switcher to switch between the 2. Either mode of presentation successfully gives Audio output wh...

Hello, I have asked my Cisco partner about addional live licenses for my TCS and he says that 2 is the maximum number of lives I can adquire.I have and old TCS with 4 configured working good, and the HW is lower.Did he provide me with the right infor...

I need to know what is the use for This licence LIC-MX700-MS

We are setting up a new SX80 and in the process of seting up H323 it will not regiserter with our VCS Control saying it is inactive.  the error on the codec is ERROR: Call Protocol RegistrationThe system is not registered on either H323 or SIP. It wi...

Hi EveryoneWe are upgrading our Videosystems to ver 7.3.2and we have find out a strange thing ,some of the system (and some not) has been confgured with "Default protocol=Auto"(instead of H323 as we have) & Vlan voice mode=Auto Vlanid-1(instead of Mo...

The customer is planning to have SME overlay two UCM clusters – one for CCE, and another for “admin” users.With this scenario, what would we line up Expressway to?  Would there be two SIP trunks from Expressway – one for each cluster, or would we do ...

Hello, I will be installing a MX700 unit shortly and as I was looking over the Cisco install guide I noticed it gave no real dimensions for where to place the wall mount bracket. Specifically how high off the floor the bottom of the bracket should be...