TelePresence and Video Infrastructure

Need help.  Our endpoints are constantly losing connection with the VCS. Sometimes it takes 5 mins or 3 hours before it losses connection.  On the call logs, i see the reason for disconnect is "Remote Rejected".  When our VCS provider checks on their...

I am using WebEx Room Kit Pro with Vaddio AV Bridge Mini and the Quad Camera for use with MS Teams or Zoom. The AV Bridge connects to the PC via USB. COdec is running CE 9.15.Here is how the video is physically connected from Camera: HDMI video outpu...

Hi all,I have SX10 and was trying to connect the webex meeting. but on the screen it said cannot connect call by sip. What should I do? Thanks  

I have my Cisco TelePresence DX80 unable to upgrade even I use the updated firmware Installation failed.Also I got my warning on my device.WARNING: System NameThe system has not been configured with a name. Please configure a system name. Note that c...

Hello, We have a Cisco Webex Codec Pro running RoomOS 11.5.2.4, and we noticed that our time its off by 24 days 6hrs. its there a way i can manually configure the time since we are unable to reach our NTP?any help will be greatly appreciate it

i need to know what is the part number for power adapter for Cisco TelePresence SpeakerTrack 60 Camera

I need to know what is the last software version was published by cisco for the Telepresence Codec C40 device 

Our company has started using MS Teams for meetings, so we used the MS Teams Macro found on Github to help joining a meeting. The button has been successful and we did not have any issues. The problem started when we received a request from users to ...

Hi,What cable should be used to connect the camera through visca protocol?And what is the pinout?Cisco ttc8-02 Regards,