Unified Communications Infrastructure

System Call Handler Greeting throws an error when trying to overwrite the standard greeting.  “Could not load audio recording from the file.  The file is either not an audio file, an unsupported audio format or corrupted.”I can play this .wav file fi...

We just went with a VMWare ESXi 5.0 update 1 solution over here, and last night we tried virtualizing our CUBAC server.  The virtualization seems to have been successful, but whenever someone tries to log into the Administration Console with the virt...

The replacement for ATA186 is the ATA187 and it runs on SIP, it is said in the data sheet that it will only be supported on CUCM 7.1.5 and later. Has anyone tried installing it on lower version of CUCM? Please advise.Thanks!

Dear Sir or Madam,         I have UC project that have 1,076 branches that have the internet connectivity. I design to install Call Manager at HQ site.I would like IP Phone from 1,076 branches register to Call Manager at HQ, I plan to use IME to comp...

Hi,Does Cisco have any System Accpetance Test Documnet for all the UC 7.x Products. If there is any please let me know.Krishna.

I have installed a Unity connection 7 system and now my customer wants to integrate with LDAP to their domain.  Currently all users are setup with the same exact username as they use on the domain.I am just looking for any gotcha's when doing this an...

Hi all,I´m looking for a document wich discribe the voice menu in a overview of unity connection 8.5 (in german) like the following http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_0/quick/guide/voicemail/deu/70vq_deu.pdfon page 2.In past...

                   Hi All I have a customer which has UCS b200 M2 and has 5 blade install i will use one blade to install the following :1-  PUB CUCM 8.62- PUB CUC.3- cisco unified presence.all the above will be install in one blade and the other SUB...

I am working on a redundant Unified solution based on CUCM BE6000, we are using CMBE6K-UWL bundle which includes its server, but when we need to choose for redundant server , all documentation we have read recommends UCS-C200M2-VCD2 server as option....

Just installed Unity Connection and we are doing some testing before cutover. One of the first items is to get the Helpdesk on board. I see the roles for Helpdesk administrator and this fits the bill perfectly. We've set up a user called helpdesk and...

                 Hello,After 2 hours my Unity show me this folow error. Anybody see this error?06_load-database|Depending on the server specifications and on the level of activity on the system, this may take up to an hour.|<LVL::Info>