Unified Communications Infrastructure

Have 12.5 presence node. one node is showing "down". Cluster is in failover.I tried rebooting the down node (BCVVMCCMIMP01), but that didn't fix.replication runtimestateCluster Detailed View from BCVVMCCMIMP01 (2 Servers):PING DB/RPC/ REPL. Replicati...

!!Already raised question!!After upgrade from 12.5 to 14 the postUpgradeCheck-00032.cop.sha512 file is not validated. Md5 not matching! Pls. any suggestion. 

We have configured Jabber for Android, For some of the users; jabber client is automatically fetching profile picture from local phone or google account. We tried resetting/reinstalling Jabber client, still the profile picture appears on Jabber. How ...

Hello,  I have a Cisco spark board 70s that the display appears to not be working.  I opened up the case and noticed the LED driver board was damaged (connector had melted).  I replaced this board and damaged wires and connectors. The backlight does ...

Failed to initiate backup. Server [CUCM-PUB], component [CLM] requires component [PLATFORM] to be registered. Did the following  troubleshoot as shown below utils service restart Cisco DRF Local utils service restart Cisco DRF Master Post which ran t...

Hi, Can someone inform is CUCM has the ability to send and receive SMS message to the phone? If so, any documentation would be greatly appreciated. Thanks,    

Has anyone dealt with this bug in CER - CSCvz74529 ? It prevents E911 calls to RedSky when using an off-premise ERL. There is a COP file that is supposed to fix it. (ciscocm.cer_V12.5_CSCvz74529_OTTRouting_v1.1.k4.cop.sha512) I tried installing the C...

Hi all,Just trying to set up a greeting recording solution is a way;- Users can dial a number and record greetings messages for their IVR queues- Can listen to their recorded greeting A setup was done in uccx already, where users would call an extens...

We have an environment that has 1 pub, 1 sub, 1 IM&P node, 1 connection node and a UCCX node.  They are currently running version 10.X respectively.  New hardware has been purchased and I worked with TAC for over a month getting the cluster (CUCM and...

Hi Experts, would like to check if there is way to generate traffic report from Cube Media Proxy. Trying to look for concurrent SIP sessions towards Voice Recorder. Thanks