Unified Communications Infrastructure

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Dear All Senior,I have problem with CUPC 8.5.1. Problem:CUPC 8.5 can't click "handset icon" in Contact information to make phone call.Show "Failed to start conversation. Invalid parameter."2. CUPS Status / Configuration:CUPS>User Management>End User....

HiI need help updating the CME 8.1 to CME 8.6 in UC520. Somebody already do?  What considerations should I take before do it.Please let me know what is the correct flow for this update.Its my first time on this update so I need any kind of recommenda...

I am trying to use the Bulk Administration Tool in Unity 8.0 to create voice mail profiles.I get "duplicate column" errors. I go back through the files and there are no duplicates of anything.Is there a walk through document somewhere out there?Thank...