Unified Communications Infrastructure

Looks like the only way to get the playback to the phone is if you are running Unity Connection.  Running traditional Unity only allows playback to the computer which is not viable in our environment.  We are needing to upgrade to Office 2010 (includ...

Hi,My customer has a Cisco CUCM solution in place. He would like to use 19 x Cisco IP Communicators for a 2 week long seminar on one of the sites. He has the software for CIPC and enough UCL licenses on the system to support these. I believe there is...

Hi Community,Does anyone has any information if Blackberry KEPLER 9300 and BOLD 9780 models are supported by Cisco Mobility Advantage?Thanks in advance.

I am looking for information regarding the use of Hosted Exchange or BPOS and compatibility of Unity Connection 8.5.

Cisco Unified CallManager AdministrationSystem version: 5.1.3.1000-12       Administration version: 1.1.0.0-1Cisco Unity ConnectionCisco Unity Connection version: 1.2(1)Cico IP Phones model 7961---------------------------------------------I've been g...

If you were asked why choosing CUC 8.X over OCS/Lync 2010 when the costs of setup and licensing for the MIcrosoft solution are much cheaper?. Please take my word about being cheaper due to particular circumstances in our company.What would your reply...

Hi,After installing the CUPC v8.5 on a client's computer, the login screen is just a dark-blue screen with no options on it. I tried uninstalling it and then re-installing but still have the same issue. It was working fine on their computer until we ...

Hi All,Can anyone give me any help regarding the configuration of an Auto Attendant Call Handler and the steps required to achieve the following:-Call comes in to Main Site NumberCUCM (7.1.5) routes to Unity ConnectionAA answers the call and gives an...

Having trouble using CUPC 7 through new ASA on SSL VPN (Anyconnect 2.5).  Firewall rules have been opened to allow traffic, and am able to sign in, however unable to use softphone, or set status to available.  Routing and FW rules seem fine (since I ...

We are unable to communicate with Unity. Unity ver. 7.0. We see the following message in the log file.<serverHealthInformation>        <ns4:serverType>VVM_SYSTEM</ns4:serverType>        <ns4:status>DISCONNECTED</ns4:status>        <ns4:serverFriendly...

Hi all,i have done the integration unity and presence with CUCM. i have a problem in Cisco Unified Personal Communicator.My voice mail does work because credential have been rejected. i have attached the image. can anyone know this issue.Thanks.Regar...

Can anyone guide me on how to configure the Siebel to toggle Agent State from Not Ready with Reason Code (say lunch) to Not Ready with another reason code (say meeting). Currently, they go from Not Ready to Ready and then to Not ready to use differen...