HiUnity 5.X in UM mode - Which unity accts can I take off "domain admin" group after install (ie unityinstall, unityadmin, UnityMsgStoreSvc, UnityDirSVC etc..)and if I do so, what is the impact or if I want to upgrade in the future?Thanks
I'm trying to find out who placed a call to whom on a particular day and time. A subscriber receives a blank email periodically with no "from" statement, just a timestamp. They don't have unified messaging. I want to see if the transaction logs (lo...
I currently running Unity 5.0(1) Unified Messaging with Exchange (Failover) patched to ES 86. The OS is 2003 SP1. I have also run the SUW 3.0.07. I am not finding any documentation on installing SP2 for the OS. Any help or direction would be grea...
Hi, I have installed Cisco Unity Messaging Unified version 7 and integrated with Exchange 2010.I have two scenario, and I want to know if are normal or not: 1. If the 2 IP phones are subscribed with Cisco Unity: the first IP phone call the othe...
Hi all experts.In CUCM 7.x, if i am using DHCP to assign IP to ip phones, can i track any ip phone's IP via its extension ?For example, there is John with extension 1001. If i want to know, what ip is currently used by IP phone, can i see it ?Thanks ...
An intreging question from a customer.How deep can the Call handler tree in Unity Connection?I have looked around and do not fine anything that specifies an upper limit although, there is probably a practical level to maintain control and sanity.Any ...
Hello, I am experiencing a problem with IM chat between CUPC 8 clients. We have CUPS 8.0.4 (upgraded from CUPS 7.0.8) and CUPC 7.x / 8.0.2 and 8.0.3. When exchanging IM between a CUPC 7.x and 8.x client everything working ok – delivery of the messa...
Hi All,Is possible to make the Cisco Call Manager use the eth1 on MCS instead to use eth0 ?If yes, how can I change it ?If no, what is the reason to have eth1 at the MCS Hw ?AB
I have a MCS7835I2 version 7.1.2 right out of the box, and learning the system in the lab, I decied to change the server name and now can no longer log into the CUCM Adminsitration GUI with the acount I had created, instead getting a Database commun...
System version: 7.1.3.30000-1 Trying to add the 8961 and 9971 phones. Have uploaded the default phone loads, but they are not showing up. Am I missing something?
Hi everyone,I currently have a situation with a Cisco IP conference Phone(cp-7937) which was ordered recently. We do not have a call manager router and we need to connect the Cisco Phone to the data link. Please advise us on how this can be done.Tho...
I had found a document awhile back showing a diagram of setting up Unity Connection behind a gateway that would detect FAX tone and route calls to a FAX server if FAX tone was detected. I can no longer find this document and would like to know if any...
Hi,We found some difficulties when trying to link several CDRs within a conference or transfer. The doc says they should have the same call leg, while from the actual CDR files from customers, we find the call legs are all different through out one s...
Hi there,Need your expertise. This is my first time to set up CME. What we have here, 1 router cisco 3945 (CME installed) and 10 router cisco 2901 (remote device). Phone connected in the main (3945 router) is getting registration but remote IP phone...
Hi all,I need to redirect a call, if the result is out of business hours, to an external number (using CUE 7.0.5). That is easy with a "Translation pattern" (using CM 7.1), the problem arises when I need to have 3 different external numbers. I need a...
