Unified Communications Infrastructure

Presence 8.0.2.98000-5. CUPC clients receive 'Invalid User ID or Password' when attempting to log in.System was working fine prior to migration from Windows 2003 AD to Windows 2008 AD which necessitated a change to the LDAP Host Configuration IP Addr...

Hi,I would like to know how does the names get updated onto the "corporate directory" ?If the system using a default XML directory, each time when I configure the phone and user , will it updated automatically ?I have a scenario when the I have confi...

My CUPC8 deskphone mode is working (Windows 7 64-bit). But when I uncheck the "Use my Cisco 7960 for audio", I get an error message "Device Error. Failed to get configuration [400]" in server status and notifications. In other words, my CUPC 8 softph...

Hi everyone,EQUIPMENTDESCRIPTIONUnitQtySpliceCom PCS 560Phone Terminal (VDU 13", Call Scheduler; Voicemail; Call distributor; Adddress book; etcPcs25 SpliceCom PCS 530Phone Terminal (VDU 13", Call Scheduler; Voicemail; Call distributor; Adddress book...

Hello,I've built a UC520 environment from scratch. Everything seems to be working, except for the part where Unity Express should get all users from CallManager Express. I have four test users (4 dn's and 4 phones) in the test environment, with an us...

Hi,I would like to ask a question on the default password for Unity/Unity connection voice mail user.Which parameter to check the default password for new voice mail user that set in the configuration ?Many Thanks

Does anybody know if the RS-232 terminal cable that shipped with MP3515 is a normal serial cable? In our MP-3515 there is no cable so we cannot do the install.Thank you very much.

Getting internal error from pub call manager 4.2 this error was sent out from the rmrt 12/07/2010 09:33:40.291 CCM|MGCPBhHandler 192.168.200.13 - internal ERROR wait_SdlConnectionInd - mMGCPBhGWInfo not clean on last TCP close!!!|<CLID::StandAloneClu...

How can I increase the timer on Unity Connection so a user can pause while entering his user ID?

Hello,We are planning to setup Presence in our organization, which is currently using a CUCM 7.1-based phone system.   Some questions that we have, is what capabilities we'd be able to get for our mobile users -- primarily iPhone/iPad, and a few Blac...

I have two Unity 8 Active/Passive clusters in the following configuration Site A    Unity Cluster A    Exchange Server A Site B   Unity Cluster B   Exchange Server B The Exchange servers are on the same Active Directory Domain and in the same MS Exch...