Unified Communications Infrastructure

Hi All,We are testing the RCC features of OCS with the integration of OCS,CUPS,CCM.From the MOC user's are able to dial the extnsions from the contact list. the problem we are facing here is even the calls are answered  which is initiated via MOC .bu...

This morning at Cisco Live 2010,  the company’s foremost customer event, we announced the availability of  the Cisco Hosted  Collaboration Solution, an offering that allows partners to provide a  wide range of Cisco collaboration  applications to the...

Hi,I implemented tcl script on 2801. The script simply answer the call and plays prompt. It works fine when I'm calling from pots. When I'm calling from VoIP I have one way audio and don't hear the prompt. The phone RxCnt stays on 0. Here is part of ...

I have a customer with 50 sites and all have 2811 routers and wants each to have on hold player to playunique messages at each location.  How would you connect external player to the2811 router?  I haveheard of someone connecting to a 2911 router thr...

   hellothis is the snario :call that transfer from call handler  (unity connection)   to  hunt pilot(cucm)  and back to call handler(unity connection)  to specified vmis not working.i get the basic vm all the time insted of the greeting of the perso...

Hi, I am trying to find the list of Languages that can be installed on Unity 5.0Does anyone know where I an find this document.ThanksDominic

Hi, can i use CUVA with Windows 7 64bits or MAC ?, wich version?thanks in advanceCesar

Any word on when CUPC 8.0 will be released?

Dear All,I have Mobility Advantage 7 that i am trying to use with CUCM 7.1 and ASA.Now i have come to know that you must have a certificate from Verisign or Geotrust installed in the ASA in order for the mobility to work.Is there any other way we can...

Hi,       I am trying to install unified comms for a client, using the installation and configuration assistant, the prompt stops where i have to run the script to create mail boxes in exchange.i have run the script, set permissions on exchange and r...

HI,Interested if anyone has used Automatic Setup option for Users & Devices? Trying to figure out what you as an Admin need to setup and what can get done bu users?ThanksCharl

I am unable to reach meeting place bridge number from Microsoft office communcator.OCS is integrated to CUCM on SIP trunk and Meeting place is integrated to CUCM on h323 trunk.I am able to reach all the CUCM ip phones from OCS and vice versa.And I am...

I have a 2620XM running Version 12.4(25c).  It has 4 FXO ports to handle in/out calls.  Just today, calls coming in ring once and the call is dropped. Where do I start looking? What can I log can I attach to help you tell me what's gone wrong?

Hi,I'm integrating the CUPS 8 with OCS R2 for the RCC feature.In the MOC i got the error message no connection to the phone.When i started the troubleshooting from the OCS SIP stack debugging , " SIP 2.0 401 unauthorized " from the CUPS.I'm not able ...