Unified Communications Infrastructure

Hi Experts Is it possible to get an email notification when phone is unplugging for more than one hour from the network? We are using CUCM 7 and CUOM Thank you Bawanraj

Has anyone found (perhaps doesn't exist) an upgrade path from Unity / Exchange 4.1 to Unity Connection 7.1?

Hi All,Is there any way to play individual Holiday Greetings in a System Call Handler in UC 7.0, i.e. XMas Day Greeting gets played on XMas Day and New Year's Greeting gets played on New YearAs far as Cisco's Doc's I havent seen anywhere this being s...

Hi,I have unity 7.0(2) and I cannot delete subscribers from Web SA and when I try to delete it using bulk delete, my bulk delete hangs up...Please help..Thanks...

I have begun looking at integrating our Cisco Unified Contact Center Enterprise with Microsoft Dynamics CRM. Can anyone quickly summarize what things you can do when you integrate the two with the Cisco Unified CRM Connector for Microsoft Dynamics CR...

Hi,I am using CallManager 4.1 (Windows 2k) and would like to capture voice traffic between 2 phones and play it back to Wireshark installed elsewhere on the network.Any ideas ?Thank you!

Hello All,I am quite new with CUC and I´m trying to do some things following docs, but, have some doubts:1.- I want to have a Greeting message in a Pilot Point that says "Sorry, the user is not avalaible, press X to talk to an operator or the call wi...

Hello.We have Cisco Unified Personal Communicator 7.0 and have voicemails configured on it (with username and password configured in the account preferences).We have the whole system LDAP-integrated (Callmanager, Presence, Unity Connection).The probl...

Hi,I have installed CUOM 1.1 and configured .After successful discovery ,I can see Call Manager Servers status become partially monitored , am getting following message as well.IP Address = 10.104.128.10 DNS Name = P...

It sounds like Unity Connect supports the G.722 codec, but Unity 7.X does not.  Is this true?  Does anyone have experience with running G.722 with Unity or Unity Connect?  Could support for G.722 be in the 8.X release?

Hi All,I am running in to a problem where hairpinning of calls fail. Please find the below Q931 debugs outgoing call.I am using MGCP as the gateway protocol. I am trying to achive hairpinning of calls of on the same E1. I am using cisco PGW2200 as my...

Hello,I installed Unity 7.0 at a costumer. It works great.Now we have the problem that a caller cannot record a message. It is possible to listen to old messages but not to record new messages.In the eventlog there is an error 1394 CiscoUnity_ConvSub...