Unified Communications Infrastructure

Dear all,I am running CME 4.1 (124-11.XJ2) with E1 for outgoing calls. I can receive the call successfully to the IP Phone and then when i press transfer and type the another extension number then immediately the first 4 digits of my DDI number is d...

Hi all,due to troubleshooting issue over Unity, we are looking for a way to follow step by step packets route between a test Ip Phone and Unity itself.So, is there any workaround to perform a sort of tracert command using phone directly ? In this way...

Event Source PerfDisk event id 2001 warnings are flooding my Unity system app log every other second. Is there a way to stop these messages? I know there is a way to enable and disable perfmon warnings but not sure if that would work in this scenario...

Wondering if it's possible to modify the TTS feature for UM, under Conversation, Message Play Order, to where instead of playing urgent email first, then normal email, it just played the newest email first, regardless of the urgent flag? Any advice ...

Does PIMG units support POE on a Cisco Switch. If they do any configuration on the PIMG units. I connected them to a Switch which is POE enabled and no response from the PIMGs..I have to manually plug the power in for the PIMG to come up.

We ran into a few Unity issues which have largely been fixed, however during the troubleshooting process had to run "Remove Subscriber Properties" on a few accounts, then later restored Unity from backup. Even though the subscriber properties were de...

I have a Unity 4.0 which is installed in a MCS 7825 and configured with UM.Currently the client need to add one more server as a Failover.1)Do i need to reinstall the first server for the failover installation?2)Do i need to obtain a license for th...

We are configuring Unity v5.0. I understand how to configure message notification to send a text message via email to notify a user that they have voice mail. Is it possible to point this at an exchange server using smtp & do we need a license to do ...

Hi Team,im trying to understand what i need to order, if i want to use Unity 5 in minimal specification.It must be:UNITY5.X-SL-32 Unity server license for VM or UM. Incl 32 sessions. No TTS. $5 000,00MCS-7815-I3-ECS1 7815-I3 for Cisco Unity $6 000,...

What does the express demo license include? Can I do audio and video calls with it?Thanks!

Hiwe have installed a CUCM 6.0 Business Edition (the one with the Unity integrated). When we try to login to the Unity Connection administration the webpage just refreshed and prompt for username/password once again. If I try a different username/pas...

I set up two call manager business edition (version6.1)servers. Voice mails working fine on both servers.I config vpim settings to send/recive inter server voice mails.I did all the settings by reading CCO for unity connection.but vpim didnt works fo...

I just upgraded to unity 5 from 4.0(5)I also changed the partner exchange on unity. however when the users tries to retrieve the messages from the phone, they get a greeting that says "you messages are not available" and on the event viewr there are ...

Hi,Is it possible to run the Mailbox Store Configuration Wizard in standalone mode, withouth having to all the installation steps (CUICA)?Regards,Ariel

HI,Is it possible to change a primary key in the icm table manually. For example. in t_Person table PersonID is the primary key, I wanted LoginName to be the primary key. if I change will there be any issues..RegardsSyed