Unified Communications Infrastructure

HiWe have a Unity 4.2.1 dual integration system (CM and PIMG). We are in the process of migrating sites to CM. During the cut we need to change the integration for the subscriber from PIMG to CM and refresh the MWI. When we cut large sites it is a...

Cups DRS documents states:You can back up and restore the following features: •CUP •Database Any idea what the different features actually backup - the statements cover so much, can you backup and restore 1 without the other or should we do both?...

I have 4 CUE locations running ver 2.1I would like to upgrade to 2.3.4 to fix the DST issue.How can I check that the AIM-CUE has the required 1gig memory remotely?Thanks,Scott

Hi,I have helped my client to set up 2 Unity servers running with failover. After performing the failover wizard on both Unity servers, everything is working fine such as failover and failback. However, I found that the SQL server database between th...

After Installing Cisco CRS version 5 ( first node) i am trying to access Cisco CRS Administration Web Application but the default username and PWD is not allowing me to access.Cisco CRS ver : 5.2OS Patch lever : Sr9.I was successfull to access using ...

I have 2 subscribers on my system that when you dial their extension from an outside number Unity tells me that the extension is not recognized. I can call the extensions internally.

Using the web application, users uploaded attachments, then deleted them. Now, errors are given when trying to upload data attachments to the same meeting:• Error:[5222] The number of attachments have exceeded the maximum. • Error:[12585] Failur...

I have a remote site with a VG248 with the following setup:Software Version: 1.3(1)ES8.2 MWI Method: Lamp On-Hook Voltage: 13V Expected Voltage: 90V We do not understand why we are only getting 13V for On-hook. The On-hook should be 90V. The resul...

Does anyone use the Cisco CME, if so what type of ACD reporting product do you use? Is there an ouside vendor product that you can recommend?

Hi to all,in my office we have configured an uc520 and we have tryed various configuration,when we have tryed to create an huntgroup the mailboxes don't work...after 25 seconds(the time configured on noan) the call is not transferred to the voicemail...

Hi.I have generated a Phone Report, does anyone know in which folder I can find it using the CLI?

Since upgrading Unity to 5.0 - whenever doing anykind of administration from a pc other than the unity server, any person we have setup as admin gets a box that says:"Enter Network Password"Resource: (our Unity server)User Name:Password:Domain:Now, i...