Unified Communications Infrastructure

Hi,Im looking at a split cluster design for CallManagarer and Unity 5 failover. All the requirements for Unity 5 failover can be met.The primary server must be on the same side of the firewall as: • The secondary server • The Domino message store...

I have a Call Manager 5 server and Unity Connection 1.21. I am looking for good options to send faxes coming in on a DID via email. It looks like Unity Connection doesn't have this capability built in like Unity. What options/suggestions does anyo...

Hello, does anyone know if you can upgrade MeetingPlace for audio, web, and Outlook directly from 5.3 to 6.0 or is it required to install 5.4 first.Thank you for any responses.

Hi All!I've CM3.3.4 with a 3745 voice gateway router, IOS 12.3(5). I want to play a greeting message for all incoming call. Is it possible with this IOS version? And how can I do this?Thanks

We had purchased last year the support p/n CON-SAU-CM4-7825 for our Call Manager 4.0 installation.The respective entitlement allowed us to upgrade to subsequent releases of the Call Manager and as a consequence we upgraded to Call Manager 5.1The issu...

ive been having this problem for months.Users used to be able to log in and go "ready" in any computer with agent Desktop. now it's in a state where only user1 can go ready on computer1. other users are able to log in, but not go ready on computer1. ...

Hello,I need to know the basics differences between the Cisco Unified Contact Center Enterprise and Cisco Unified Contact Center Express.Someone have any document with this explanation?Tks a lotTasso

I am installing a non-failover configuration with two 7845s, one for off-box store and one for Unity - VM only. I have not been able to locate any specific instructions on how the off-box store should be configured (as far as the mail stores). Shou...

I have a Unity 4.0(3) I just inherited and Im looking for a resource for patches and upgrades. I saw there is an upgrade to 4.0(5)- not sure if I should install (4) first or just (5). any help or resources will be great. All that being said, how does...

i have recently installed unity on a platform overlay 1 IBM server with a C disk space of 12 GB and D of 120 GB . Unfortunately during installtion i got my msde / sql database installed onto C drive and what has resulted out of this it that the mdf a...

We just started the migration of our Voice Mail only system to Unified Messaging within our Corporate Domain. We have Unity 4.2.1, in a failover scenerio. We are running Exchange 2003 and all servers are Windows 2003. We are looking to support roug...

I have CUE 3.1.1 integrations with CCM 5.1 Sometime after pressing the VM button it takes up to 20 seconds before I get the login prompt.

I have a Unity 5.0 (Unified Messaging) environment integrated with exchange2007. When it was installed, it was set so Subscribers could not be added without them being imported from Active Directory. This is becoming a pain, since there are many phon...

What is the default mailbox size for Voice Mail? I know Unity will use Exchange 2000's mailstore limit, but I didn't change the default setting, then what is the default setting? Is it unlimited as long as I have enough space?Thanks

-CCM5.1.2-CUPS6.0.1-CUPC1.2.1-LCS EE 2005-MOC 2005The presence status is okay within same type of applications but 'offline' between CUPC and MOC. able to dial IP phone from MOC (means the integration between CUPC and LCS okay).Any idea why 'offline'...