Unified Communications Infrastructure

Just checking if we need to patch anything for Unity 4.2.1 or MeetingPlace 5.3 for this fall's DST time change? We did patches in the spring. Thanks!

We have a helpdesk and we would like to delegate to them the ability to change Unity subscriber information and passwords without sharing the administrator level passwords. I don't see where this is possible from within the Unity Admin pages. Does ...

Hi,Is there somebody who can help me on this topic :I try to delete a user account in Unity. The Delete Icon is greyed. Even with the Subscriber Manager, there is no way to delete it.The doc tells me that the usre is probably referenced somewhe...

Is there any way to create separate active schedules in Cisco Unity 4.2I have the open greeting schedule to be active from 9am - 5pm, and closed greeting from all other times. But when I have a call handlers and alternative greeting on... It gets ov...

Does anyone know if there is a threshold for short call lengths in CCM? I know there is a parameter for zero-length calls set to T/F, but is there a default internal or configurable setting to not log CDR if a call is under X seconds in duration?I'v...

I just did a new install, but I have had other issues that I have been trying to fix. So now I have the system stabilized, but my time is off by 3 minutes. I know if I change my time server, I have to reboot......but if I manually change the time, ...

I am running into a problem, with shared lines and using VMO. When I have shared lines on the system and use VMO to playback to the phone, I get the error unable to connect to voice server, but if I do not have shared lines I do not receive this err...

Hi AllNeed some advice on ordering callmanager.Main office about 80 users, voicemail required for all users, isdn 30, 20 faxes plus, modems for 3rd party apps, 40ish remote sites, each remote site has about 3 - 5 users, connected back to main ofice v...

Hi ArchitectsCisco cautions against installing Exchange in the same server as unity and only advices that you install exchange administration software. However i am wondering if you install exchange and unity in same server whether the configuration...

Hi guys,we have a CCM cluster where we have phones set up in zones - so 1 site will have 9 digit extension with the 1st 4 digits as zone identifiers - the users are not aware of the 1st 4 digit zone code, they only know the 5 digit extensions.In Unit...

How do I unlock admin account for Cisco Unity Connections web page? I am able to log in the server with the admin account but the account is locked out now from cuadmin web pages.

hi, I have ccm5.0 with ipcc express premium 4.5 I installed agents on my machine but now trying to log in it give error that id is not there. Checked id is there with correct password. RmJTAPI is member of CTI standard group. IPCC extension is define...

I had a working Server with Call Manager version 4.1(3) and I installed ssh server software on the server and after the installation the Call Manager service just stopped and wont start again.I have un-installed the ssh but that has not helpedIs ther...