Need help taking the license file from a Unity Server no longer needed and add it to a live Unity Server. Unity 4.x is running. Two companies merged and now are using one cluster of Unity Servers...
Is it correct that Exch 2003 has to be at SP1 for a min to work with Unity 4.05 ? (Install SP1 also in Unity server )?http://cisco.com/en/US/products/sw/voicesw/ps2237/products_installation_guide_chapter09186a00804419f5.html#wp1805813At the same time...
I have a Unity 4.0(4) server integrated with Exchange 2003 for Unified messaging. One user reports that he has been getting voiemails at an inaudible tone; I checked his profile settings and did not find anything. Is there a setting to adjust the v...
Click Blue Plus Sign. Click on Import Existing Exchange User, Select. Search for the first name of the exchange user that I want to import, select and add the extension. Click Add.Screen says "Processing - this will take a moment. Thanks for your pat...
Unity 4.1.1Exchange 2003 off boxWe just had a power outage, so Exchange was down, but Unity stayed up. All voice mails were stored in the UMR. We're back up now, but I have one user who is getting the same duplicate voice mail every minute. I had ...
I want a customer to be directed to CUE without hearing any greetings, so he just left a message.In Unity i can do this using the blank option on the greeting, how can i do it with CUE for just one Directory number?
Hi Group,Currently, our system seems to hit a Bug and I need to change some file setting. Thus now I need to stop Unity, stop Dialogic services, stop the Telephony service.Can anyone let me know how to 1) stop Dialogic services?2) stop the Telephony ...
Our Bellhop (latest ver) service fails when our Exchange 2000 starts it's cleanup routine every night at 1 am.Any ideas anyone?Cisco Unity Bellhop encountered an error: (error):-2147467259 ([Microsoft][ODBC SQL Server Driver][SQL Server]Could not com...
We recently had our Exchange 2003 Server "failover" to a new machine. Unity is now having problems locating the server- we are getting "The message server is offline" when we dial voicemail. Is there a way to "repoint" Unity to look at the new Exch...
I have the customer and installed the new unity in different domain. We want to copy all the ols settings like greetings, password, transfersettings etc.. what is the way to do it?thanks
Unity 4.1(1) Unified w/ Exchange 2003 off-boxCallManager 4.0(2a)sr2cI got a few calls from users today that stated their MWI didn't work. I looked in the Unity event logs and found event ID 126 (CiscoUnity_TSP). I then went to CallManager Admin an...
I have a voicemail only environment with 2 Unity 4.0.3 servers (primary and secondary) and Exchange 2k message store. I would like to find out if there is a way to point some users to the secondary server when accessing voicemail or even callhandler ...
The following unknown ext's are logged in event log, These ext's are not defined any where.5615 - This ext is logged when mailbox is full for any user4765 - This Ext is logged when the user (any user) enter's a invalid password4753 - This Ext is logg...
I'm currently engaged in a project where the IT infrastructure architecture (voice and data) includes a Unified Messaging solution.The Unified Messaging solution currently chosen is the Cisco Unity platform with an integrated Fax Server. All of the r...
