Unified Communications Infrastructure

In the past two days I have noticed a couple of irritating issues pop up. 1. Deleting a mailbox from SA doesn't appear to delete the exchange account or user ID from the server. This means I have a lot of wasted space with deleted accounts and messag...

we have users who havent logged into thier phone to send or retrieve voicemail in years...they use thier outlook with headsets. Currently, we are capturing the "TimeLastCall" parameter to determine when user last accessed voicemail (for the TUI onl...

If my unity has to be away from ccm on a remote site, what do I have to consider?

Hi,Is there a Cisco document that explains proper usage of voice port & License?Since the license is based on the no. of ports.For Example: How many ports should be configured if I have 100 subscribers?Regards,Meer

Hi,I have a new Unity Install 4.0(4) with Unified Messaging. The customer has exchange 2000 server. After the install the Unity server worked, but it fails after a reboot. I can go and manually start Unity and it comes up without an issue. In the eve...

Folks, I have recently built unity 4.0(4)SR1 ES35. I keep getting an error message in my event log that i am out of license for exchange. I am using exchange 2000 for my mail store?Also, to be honest, for simlicity i make all the four users (Un...

Current solution: Unity 3.1.3 with Exchange 5.5 (on separate box), Unified messaging, and 2003 Active Directory.We want to upgrade to Exchange 2003 but I found out that this will break Unity if we don't upgrade to 4.x first.My plan is to first upgrad...

Folks, Accidentally i deleted administrator mailbox in unity, now opening greeting is giving and error. I ran dbwalker and it says associate the handler with a user, so i created a administrator user and associated it with the openining greeti...

Is the following setup supported with Unity 4.0(4):- the customers exchange environment is in forrest A, there are NO schema extentions possible- the user accounts and the Unity server are located in forrest B, there are schema extentions possible - ...

Dear all,I am trying to install vmo 4.0(4) onto a new laptop with Windows XP sp 2 and Outlook 2003 sp 1. I have removed the anti-virus software, have no firewall or vpn software and have no previous version of vmo. I am running the installation wizar...

I have inherited a Voice Mail Only Unity 4.0(4) system where the previous administrator configured during installation to not allow the Cisco Unity Administrator to add the Active Directory object type.This is a single-box Voice Mail only solution an...

Since Unity 4.0(5) is new, I can't seem to find anonline document that talks to the upgrade procedurethat talks to upgrading when Failover is present.Can I upgrade the Unity server pair with Unity on one4.0(4) server still actively taking calls or do...

Does anyone know the timeframe before the UK (ENG) 4.0(5) CD's are posted on CCO. They were located on CD 11 for previous version, but only ENU is available at the moment on CCO. Many thanks.....

Hi,Tried to migrate the old unity from 3.1(5) UM to a new hardware with 4.0(4) UM server with the same Exchange 5.5 as the partner server. In Lab, I firstly installed 3.1(5) unity server in a server. And created some subscribers which are associated ...

After the restore everything works fine except the user greetings are gone. The greetings .wav files are inside backup Stream Files folder. I used backup v1.0.120 and restore v1.1.12. I tried restoring Unity twice and in both cases user greetings a...