when I dial an ext number and it is forwarding to Unity Operator and the operator will ask to leave a message, where can I find those messages? because the particular ext number that I dialed does not have a unity account but still I can leave a mess...
We tried to generate reports and when we click on the Run Subscriber Reports the message is saying the report successfully queued but on the status it says error, and we also tried to look under commserver\reports folder and it was not there, any ide...
I am running CME/CUE on a 2811...All of my times/clocks show the proper time and synchronization..However, when my voice mails are played back, they reflect month day and time that I have not set...Is there a way to override the timestamp on CUE..I h...
We have a customer that rebooted their Unity server this afternoon. When the server booted back up Unity did not start and the following error is seen repeatedly in the app log. Event Type: ErrorEvent Source: CiscoUnity_AvCsEvent Category: NoneEvent ...
Unity 3.1.5, Exchange 2000 SP3 offbox, W2K SP4, Issue adding a new user(s). When adding a new user in the SA, I can select Import user from Exchange and find the user, but when I hit OK, i get "an unrecognized error has occurred, the new user was no...
I have a dual integration between a Cisco Callmanager and a Nortel PBX. I need to move some of the ports that I have for the Callmanager over to the PBX. Is this something I can do on a server in production, or should I take it offline? Also, is t...
Using ccadmin doing a user search, when I hit the search button, it just goes into search mode and never returns results, I have to cancel out or it just keeps searching. If I go to advanced user search, it returns immediate results. Everything els...
We are unable to add unity subscribers because the “Add Subscribers” dialog’s Exchange Information pull downs are empty (see attachment screen shot). In addition none of the buttons on the dialog accomplish anything (i.e. clicking the cancel button ...
Happy New Year! We are using Unity 4.0, without unified messaging, and I have a user who remarried and need to change her name. Is there any way to move old voicemails from the old name mailstore to the new one? Thanks!
I have two RealSpeak TTS section on Unity 4.0(4), customers think the TTS engine speak too fast and some words cannot be heard clearly. Is there any way to tune down the speed of the playback email message??From the doc, I only see the volume level s...
HiI am unable to recording greeting from one of the extention. However, I can make call to unity mailbox.I can leave message for extention and MWI works fine.In the media bar, I gave phone extention to be used for recording but unity cant find it and...
I inherited a Unity box that I am uncertain when the last Unity updates for Windows was applied.How can I determine the current version of updates? In Callmanager I would select the OS Version tool, which would show the OS Version as 2000.2.6sr6, et...
My client has a set of Unity 4.0(3) with failover with off-box Exchange as the message store. The Unity is integrated with Nortel PBX using the PBXlink. Everything is working fine including the MWI for the Nortel phones located at the same site as th...
