Unified Communications Infrastructure

I am trying to configure the SMS notification in the unified 4.0(4).As my SMPP service provider required a specified source address, and I don't find where can set the source address (SOURCE_ADDR).I have try to capture the SMS device log and find the...

I am doing a new installation of Unity (ver 4.0(4)) and I am to the point of running UTIM to do the integration, but the PBX integration is greyed out. Is there a way to get the integration recognized, or is there an issue with the Dialogic Voiceboa...

I know that I can force users to change their voicemail password every so often. Is there a method to determine how old their voicemail password is?

Hi,a customer wants to change the default busy greeting. He wants that if the user dont record a busy greeting the caller get the message that the users phone is busy at the moment. Which greeting do I have to change? Thanks Achim

Unity 4.0.4 SR1, E2K off-box, TSP 7.0.4(b), integrated with CCM 4.1.2.I need to verify something: I need to change the first CCM that the Unity ports register with...as far as I know, this is simply a matter of deleting the integration in UTIM, and ...

December 20, I post a question regarding a situation that we lived when we created internet subscriber with the import tool. ==================================================="We used Unity Import to create some Internet Subscriber. When we created...

I have a single user who is unable to check her voicemail. She hits the "messages" button, enters password and then hits 1. After she hits 1, it just keeps going back to the recording to select one for new messages, etc. and never takes her to her ...

Failed to get arbitor component when trying to launch call viewer in unity 4.0.3Need to trouble shoot forwarded calls

Workstation running XP, sp1, IE 6, sp2I am logged in with my regular account, the one I use to administer Unity. However, when I connect to Unity using IE, Unity thinks I am using my admin account. I removed the IE history, temp internet file and c...

What is needed to make Unity the VM for an Avaya G3?I have looked over the PBXLink Doc, but someone has told me that the dialogic board will not work on WIN2003?If anyone has done this please let me know!It is AD2003, Exchange 2003, Unity 4.0(4)sr1Br...

In Unity 4.0(4) there seems to e a setting in Subscriber CoS that allows a Subscriber to reply to messages from other subscribers. Is there a way for a subscriber to press an option after listening to a message that returns a call to an external ANI?...

Does anyone know how or if Unity can look somewhere else other than the INBOX folder for Outlook For voicemessages? We have people with Outlook rules that move emails to other folders and when that happens their Handset light doesn't light up. Is the...

Hi Setup present with Unity 4.X in the network with Exchange Server 2000 coresident on the Unity Server itself and network uses only Voicemail and not unified messaging. DiRT Tool when used for backup will it backup the Exchange Users/ Message Store ...

I have a user complaining that when people call him and end up being transferred to voicemail because of RNA, they sometimes get a loud screaching noise during the transfer process. Any ideas what to look at for this? Unity version is 4.0.3sr1

Hi,We are trying to replace Unity 4.0(3)SR1 box running Japanese Win2K with another box running English Win2K. I installed same version of Unity on the box running English Win2K with another host name other than the Japanese Win2K box.I ran DbWalker ...