Unified Communications Infrastructure

I have a new CUE version 10 and customer is on FLEX licensing.  I am attempting to add CUE as a device under smart account by selecting Product Family as "Cisco Unity Express" and then I enter UDI PID "UC_VCUE" and UDI SN obtained from CUE via "show ...

 Suddenly my CUCM stop sending notification to any Jabber client on iPhone(ios) , I have checked the APNS service and did lots of troubleshooting , my CUCM can successfully access the required sites : utils network connectivity fos-a.wbx2.com 443Conn...

Hi I need help in identifying SNMP MIBs for the Cisco EMergency Responder in order to monitor the server health and system performance ( CPU etc.)Any documentation which would cover these MIBS for the CER woud be helpful.

Hello All, Doing an upgrade from 8.6 to 11.5 using PCD. All setup and ready to go but PCD is NOT showing me the steps in the "Specify Migration Procedure" window. I need to run the new system in parallel so I need to delete some of the steps - i.e. s...

Hi all, When importing a particular user via LDAP I get the error "A User with the specified extension already exists in the Partition". The particular extension however does not exist in the partition.  There was a now deleted user who originally ha...

When utilizing CAPF for 802.1x authentication for a phone, is it required to generate a CAPF certificate on all nodes of the cluster, or only on the publisher node?

Hi Experts! I am new to UC solution.I am going to propose CME using ISR4331-V router and some Cisco 7800 series IP Phone for my client. But I am not sure how to quote the licenses CUE10-VM and CUE10-IVR. Is it count by number of IP Phone? Let say the...

If a call comes in and goes to an individual extension and then forwards out to a hunt group, is the ring duration that's being shown for the hunt group just limited to the time it spent in ringing in the hunt group or additive of the individual plus...

Hi All, I have a query regarding Jabber MRA deployment: There are multiple CUCM clusters for which we need to deploy MRA but all of them are in the same domain. For jabber, we can use the MSI installer to hard code the server details during Jabber in...

Hi  For CUCM I would like to manage users via 3rd party tools like CyberArk . Would like to know if this is possible.My CUCM is already integrated with AD. I want the administrators password periodically rotated by 3rd party tool like CyberArk.  

We tried to upgrade our Unity Connection cluster from 10.5.2 to 11.5.1SU2 but the Publisher rejected the upgrade. We tried the COP file for 10.5.2 to 11.5.1SU1 just to see if it would help but it wouldn't load either. When you check the cluster Servi...

need to find out inbound and outbound call records, from a particular device based on device descriptionsql car select call_type,callingpartynumber, originalcalledpartynumber, datetimestamporigination fromcar:tbl_billing_data where* Calling device de...

For a CUCM 12.5 deployment we are going to have Jabber for Windows users and Android,IOS smartphones, these will connect locally as well as across the Expressway edge for external access. For my Contacts/directory sevice do I need to create just for ...