Unified Communications Infrastructure

Hello All,      I have a CUCM Pub and Sub running CUCM 11.1.5.  The cluster is currently in production.  I'am going to be doing Jabber and I have a IM and P server on 11.1.5 already running DNS.  I migrated a cluster to 11.1.5 so It didn't have DNS ...

Hello everyone. I have been looking around SRND but cannot find any information on how to reset the password of a priv 1 admin on CLI. Should I login to the CLI using the priv 1 admin account and reset from there? Running the set password user admin ...

Hi, Wondering if anyone can help, can someone please confirm whether the Alternate Extensions list is the only way of giving multiple users access to a shared voicemail? This appears to be limited to 10 users if I'm understanding correctly, we are po...

We are running CUCM v10.5.2.15900-8 with a Publisher and a Subscriber on two UCSC-C240-M4SX hosts. For years, our backups ran using freeSSHd on a Windows7 box without any issues. However, after we upgraded the hosts from ESXi 5.5 to 6.5.0, the backup...

RTMT reports several failed login attempts to the CUCM Publisher from both IM&P servers.LoginFrom : [IM&P IPs]Interface : Apache-Axis2UserID : adminAppID : Cisco TomcatClusterID : NodeID : [Publisher IP] Password for admin is the same on Publisher an...

Hello, I have a problem with incoming call on gateway no working , but outgoing call are work fine.I have a E1 configured , and integration between cucm and gateway in sip .you can find below the config  and debug of the gateway. Can you help me plea...

Hello, I have a Cisco 2921 router and I purchased a ISM-SRE-300-K9 Services Ready Engine 300 and installed it. I would like to know if I need to purchase a module for the CUE and what would be the best for me since I'm upgrading the router?

I have set up Unity Connection 7, version 7.1.2.1000-68, in a lab. I created a new Direct Routing Rule called 'Company' that sends incoming external calls to a Call Handler called 'New Company Greeting' and recorded a greeting "You have reached ABC C...

I am facing issue with NTP synchronized on Subscribers where as it is synchronized correctly on Publisher. How can i resolve this issue. Please help. admin:utils ntp statusntpd (pid 3007) is running...remote refid st t when poll reach delay offset ji...

Hi everyone,I have Unity Connection 10.5.1I try to change the alternate greeting:Edit User Basics >> Greetings >> Edit Greeting (Alternate)Downloading voice file from a computer.And after press submit an error appears:"Reprompts must be an integer.""...

Receive the "call can not be completed as dialed..." message when dialing a particular number.  The number is in the range 916-859-xxxx.  We are able to successfully call other numbers in the 916 area code so I don't believe it's any kind of route pa...

I am having some issues with informacast after a network migration.  The branch sites that I am having trouble with are configured with dual uplinks to different routers.  The core 1 and core 2 routers are configured with anycast rp.  The informacast...