Unified Communications Infrastructure

Hi all -Have any of you seen this latest Microsoft security alert or applied it to your Windows clients? Our domain is planning to deploy to all workstations asap and I haven't had an opportunity to test impact on Unity web applications (ciscopca). ...

Changed Unity 3.1(5) server hardware. Everything went fine and is running smooth. However, the Example_Administrator and Example_Subscriber still show the old servers hostname (we changed hostnames in the move as well). The AD OU that these accoun...

Hi,I am using Unity 4.0(2) integrated witn CCM 3.0 and Exchange 2000. I want to customize my dial tone options. I want to set DIFFERENT DIAL TONE if the subscriber extension is busy or there should be a different message like PHONE IS BUSY. In normal...

unity 315 tsp 6.02b ccm 3.2x exchange 2000 off boxwe have call holding set up on a site which does not want the caller to have the option to leave a message so i set up unity to "always hold" however, unity plays a prompt: Press 1 to hold 2 to leave ...

config- 3 Unity 4.0 servers physically in different locations over a wan connection. All under one Tree-1 root guy and 2 child domains. Exchange 2000 with 3 sites. Ive read everything and come out confused. I thought that with Digital networking y...

Centralized call processing and centralized unity. Two sites have extension overlapping. We create different partitions for the overlapping extensions. Also based Cisco design document I used the E.164 voice mail mask feature to differenciate the mai...

Hi, I'm using Unity 4.03 running failover with 72 ports VM licensed. CCM is running 3.3.3sr4a. When I try to record or playback a voice using the media master play (where playback and recorded device set to phone), unknown error come out. Pls refe...

I imported users into Unity and the import took the alias with a ".", but for day to day admin my client can't add a new Unity subscriber from the SA because it won't allow the "." in the alias. The workaround is to create the exchange account first...

New spin on the SAN question here. I assume that moving Unity data (i.e. SQL, \commserver, etc.) to a SAN drive is probably not supported. I also understand that the value in doing this as a sort of system backup measure may be somewhat limited, an...

Didn't see this in the documentation, but is there any mechanism to support the sending of broadcast messages when Unity is in UMR mode? Have a customer that would like to send an "all server subscribers" message to let people know when there is an ...

If you look up this bug it says it is fixed in version 3.1(5.63)"If the Directory Synchronization process between Unity and Exchange failsthere may not be any errors logged of the failure in the Event log. Additionally, if the synchronization failure...

If I do a dual install (CallManager & Nortel PBX) using 1 Dialogic D41EPCI boards, what would be the procedure for adding three more Dialogic D41EPCI cards to the system when they arrive?

I will be upgrading my Unity box this evening in a few hours. I read up on some of the procedures but I am still unclear on how to keep the existing voicemails after the upgrade. Is this even possible? I've upgraded the call managers a few times b...

I will be upgrading my Unity box this evening in a few hours. I read up on some of the procedures but I am still unclear on how to keep the existing voicemails after the upgrade. Is this even possible? I've upgraded the call managers a few times b...