I just installed Attendant Console 8.6 and it seems to have gone well but when I log on the client it tells me the extension I used it out of service and I won't be able to make any calls.The extension is working fine on a phone. Any ideas?
Forum Posts
We have an issue with the operator console giving an error, regardless of the user or extension, saying that the extension is out of service. We've rebooted the phone, rebooted the server the attendant console runs on and browsed through the setting...
Hello, I watched Jaime Valencia videos about migration but I have many questions about PCD and other scenarios Note: The environment isn't big 1- I want to backup data from old CUCM and install 8.6 on new UCS then restore data and upgrade with OS adm...
I have about of 5 people that were all recently added get the following when attempting to check there voice mail "Searching, there was an error displaying your message" After this the can get to message from off net but not from on net calls. All ...
Hi To everyone, Recently we have purchased some cisco VoIP phones from a third party, i would appreciate if someone show me how to verify the if the phones are brand new and genuine cisco products. Regards
hi all, We have a UC infra setup where we would like to introduce call recording on the gateway level, meaning to record all incoming & outgoing calls via the PSTN. Based on my readups we are to use Mediasense+CUBE+network recording solution. I...
Resolved! I Have the issue with PCD location
Hi All, I need to now the Cisco Prime Collaboration deployments should discovery the old cluster and server .
Hi, I need to add in "pinger" in the From field of an outbound Options Ping message. The SIP profile I use is below and works fine in https://cway.cisco.com/tools/SipProfileTest/ voice class sip-profiles 20 request OPTIONS sip-header From modify ...
Resolved! E&M card in srst mode
Hi , I'm looking for a way to work with e&m card on voice gateway 2900 when the VG is in srst mode . so when I'm dialing to number from out side and he is getting to the VG with the E1 card that he have on him it will pass to the E&M card (on th...
Hello Cisco community, the ITL file has the following functions: Authenticated-, encrypted -TFTP-Files, TVS. The CTL has the following functions: Authenticated-, encrypted -TFTP-Files, ecrypted call signaling and call media. The question I ask my...
Hello everyone!!! Could you tell me what is the purpose/proposal of loopback0 adapters on Voice gateways? And why we should bind source address to that interface?
hi, we have an issue with an AutoAttendant on Unity Connection. The AA itself works when I call from an internal phone. When the AA is called from an external party the caller only hears the welcome message and as soon as he presses 1 the call goes b...
Good day Sir/Madam The Attendant Console in our Switchboard is giving the below error message, leading to their actual main phone not being able to receive call from outside and also the call does not go thought when dailing from internal premises th...
Hi I have to upgrade from cucm 7.1.5.34900-7 to 11.5. I use to install on lab the original version, restore a backup and make the upgrade procedure there (to 9.1 and then 11.5). Then install on new UCS a 11.5 and restore the backup from lab 11.5 ve...
Hi All, I hope you can help. My migration task fails when trying to migrate from UCM 10.0.1SU2 to UCM 11.0. All validation complets and I have no problem with connectivity to either ESXi hosts or cluster connectivity. The migration fails very ea...
