Hi, We are setting up an IVR - Auto Attendant and the scenario is any body outsiders who calls Reception Board Number, the call goes to Call Handler, In call handler the greetings says "thank you for calling, please dial 0 for operator or dial the ...
Forum Posts
Hi, I have been working to update building and floor maps to Cisco Prime. Prime will either display a broken image icon with a pink background or a solid grey image. I have provided the steps that I am taking in Prime. My apologies if this discuss...
Hi, We have had some instances with our collaboration environments, our last instance we had to reboot our Presence servers to fix the issue, and unfortunately, we don't have time to review logs to find out the cause during the outage. Our main pri...
Resolved! Phone not registered 7821
Hi, Looking for some assistance; knowing that this topic has been covered a number of times. New deployment of Cisco 7821 - phone receives IP address and TFTP address, but does not register. Thanks voice call send-alertvoice call convert-di...
Hi all, I have a 2951 that randomly reloaded this morning. The crash file is attached. I took out the phone numbers called at the beginning of the file for security. The 2951 has 512M of memory, the following line is in the crash file. 09:36:05 CDT...
Hello. I am trying to request my licenses on "www.cisco.com/go/license" and I get the following message: "Assign to a Target Device""Paste the content of the License Request provided by Enterprise License Manager below:" See the image below. I don't ...
Hi, We are migrating our endpoints onto Cisco Spark (Teams) however when the system is on Teams the endpoint loose external contacts, for example, a VMR address. Is it possible within the Admin portal to add external contacts which then display on ...
Hi, Does anyone know if it is possible to add external contacts into the Cisco Spark (Teams) Admin interface? We are currently migrating all our endpoints onto Spark but users now complain they can no longer search the address book for VMRs provid...
Hi all, i have a cissco spark configured and associated to my DN. As remote destination i have my spark sip URI. Problem is desk phoen and spark app will ring together even if i set wit timer=30. CUCM version is 11.5 I would like spark app will rin...
Hi, We are using cucm-11.5.1. I am trying to configure the auto answer customized audio option for the transferred call but not found any option like that. Can anyone guide or suggest for this option. Thanks in advance. Regards, Arivu
Upgrading CUC from 10.5 to 11.5 on single node, failing on switch version with following seen in logs. Closest I can find is this https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuu40079 bug, but it does not provide enough details. Has anyone seen th...
Good day, I have faced problems with CUCM IM and Presence 10.5 after hostname change. java.net.UnknownHostException: drlmow-vm-imap-node-1: drlmow-vm-imap-node-1: Name or service not known at java.net.InetAddress.getLocalHost(InetAddress.j...
Resolved! Routing to system directory handler
I'm trying to change the directory handler extension to another number, which I was able to do in Unity Connection Administration. But I'm not able to dial the extension to get to it. Do I have to also add the directory number in CUCM Administration ...
I am performing a local vulnerability test on Cisco Jabber 4.8 (Windows). When comparing the baseline of the Standard Desktop configuration to the "After" portion of my File system check once the program was installed, I noticed there is a file named...
Hey guys, random question. I am in the process of squiring equipment to set up a CUCM/Collaboration lab. My lab will be 100% offline as I do not have access to reliable internet at home. I know with CUCM 11.5 that there is a 60 day trial license ...
