Unified Communications Infrastructure

CUCM 11.5I am trying to setup user phones in an exisitng environment.  I am coming in late, and playing catch up.  One of my users came to me and was telling me the self service portal was creating speed dials on her KEM (The phone worked fine, but n...

I have 2 user that are having the same issue. Not one else at their site is having these issues. They are all using the same routing for voip. I am adding dna analysis of each and then one from my phone. x7070 not working x7065 not working x5034 work...

Hello,   Soon I hace to change the domain name within a collaboration deployment. There are several applications we know how to do. But for some its hard to find.   What are the items that we have to change or to keep in mind during the change for: P...

Hi,   We have a SME cluster with PUB, 2x SUBs and 2 Proxy TFTP's. Now we want to move the Proxy TFTP's out of the SME cluster and setup a stand alone cluster for proxy TFTP only. We want to be a little bit more flexible with Software upgrades. Are th...

Hi All, I have one question regarding RMS license consumption. I have cisco UC environment with below : CUCM v11.5 CUP v11.5 Expressway Core v8.8.3 Expressway Edge v8.8.3 My CUCM configured using mixed mode,  all of our user devices (IP Phone, Jabb...

what is a digest user and why sometimes digest users associated with multiple CSF profiles

Hi I have a customer asking for 30 LIC-CUCM-11X-BAS-A She has also indicated that she requires a voicemail function. I am struggling to find out if LIC-CUCM-11X-BAS-A includes the voicemail functionality?   Can anyone help? :)

I am receiving complaints that external, transferred calls from the Operator using CUBAC are not showing the original Caller ID/Number on the users' phones.  After testing, I see that the Console Service Port directory number is what is displayed, e....

Hello All,   CUCM: 10.5.2.13900-12 IP Phones:  7941G   We've been having an intermittent issue in a remote branch office where a call comes into the Main Extension for their store (*on their front desk IP Phone), which is usually always set to CFwdAl...

Hi Guys,I recently re-installed my lab UC with version 10, however I could not get "Cisco Sync Agent" service running on IM server.Everything else looks fine. I think I must miss reconfigured something however I went through the document, could not f...