Unified Communications Infrastructure

prime collaboration assurance 11.0 upgrade to 11.5 issues

Hi, i try to upgrade my small pca 11.0 to 11.5 , dun all configuration acording to cisco docs.. the upgrade looks like started , but on my console admin i can c "Initiating Application Upgrade" more than few hours...so looks like it didnt upgrade a...

CUMM 8.6 . Files synchronization on TFTP

I have CUCM 8.6 publisher in headquarter. Added a subscriber in branch for redundancy. Subscriber was installed and visible in publisher. I want to run tftp service on subscriber as well. Do the files on tftp servers synchronize automatically? If no...

Resolved! Updating IP Phone Service Subscriptions

Hello All, CUCM: 10.5(2) I just modified a Subscription name of an IP Phone Service becasue when we try to add a Service to an IP Phone, the list of services does NOT display all of the IP Phone Services. The drop-down list seems to just stop in the ...

Resolved! Unity Express

Hello, just wondering if anyone can answer----we have Unity Express 8.6.6 module and I need to reboot (reload) it. If I reload it do you think users will lose their all voice mails? Is reloading and rebooting is same thing for this version?

Resolved! Help required for setup Expressway C & E

Hi I am trying to setup MRA . But its unsuccessful. and getting the error in the status > unified communication I am not using any TLS and have not uploaded any certificate since i am not using a secure deployment. any help in troubleshooting apprec...

notification the recipient have another call

Dears,i need to be notified when i call some one and he already have other call.so i need to know that i am on waiting

Have to restart server or services

We run CCX 8.5 and periodically, every 6 or 7 months, we have to restart the server, because various problems arise: agents unable to log in, or calls not getting through. Today, we agents got first, on login attempt, an XML parse error, then later s...

Resolved! Cube QoS

Hi EveryoneI wanted to know can you someone point me in the right direction to some documentation that will show me how to configure Qos for a Cube router. The reason I ask it becuase I have a location in NYC that everytime they try to transfer a ca...

Cisco ISR 4331 with NIM-1MFT-T1/E1 and PVDM

Hi folksWe want to replace our Cisco 2921/2951 with Cisco 4331 routers.I have seen that the NIM-1MFT-T1/E1 modul requires a dedicated PVDM4 module.How i have to calculate the right amount of PVDM's? Are the PVDM on the NIMand the PVDM on the motherbo...

Resolved! Telepresence CUWL licences for Business edition

Hi AllJust trying to verify info about the CUWL licencing. I will need a telepresence room licencing to allow SX20 devices on Call Manager from my understanding, is that right?Further, do these licences run on the full CUCM as well as the business ed...

Resolved! Cisco Unity Web Inbox

Hello, just wondering if it is possible to have Web Inbox tool available for users who are NOT LDAP sync!!! (active local users) in Call Manager. Thanks

Migration & Upgrading of CUCM,CUC,UCCX,IM&P And Expressway / Control or Core

Hi All, I am planning to Migrate our Telephoney System as well as upgrading the system to the latest version to our new Data Center. Currently i am on v10.5 and upgrading to v12.0 or v11.5. The problem i am having is my currently system ip addressin...

Forwarded calls not accounting in call accounting software

I am using cisco call manager version 7.0 and we have one call accounting software (tiger tmg).we are facing an issue with forwarded calls those calls are not getting reflected in tiger tmg. direct calls are coming third party billing software but ...

restart/shutdown operation appears to be stuck every time we perform a shutdown and restart of CUCM Application

Hi All, After upgrading our CUCM from version 8.6 to 11.5, we always encounter the restart/shutdown appears to be stuck every time we perform shutdown/restart. We don't have a choice but to continue with the restart by choosing the yes when it promp...

Monitoring SIP Trunks on CUCM

HiIs there a solution to monitor the CUCM SIP Trunks? I know, that I can have a live view on RTMT. But I need to monitor the usage over a long time. AND PCA seems not to be able.Thanks for any hint. Cheers Daniel

Unified Communications Infrastructure

Forum Posts

prime collaboration assurance 11.0 upgrade to 11.5 issues

CUMM 8.6 . Files synchronization on TFTP

Resolved! Updating IP Phone Service Subscriptions

Resolved! Unity Express

Resolved! Help required for setup Expressway C & E

notification the recipient have another call

Have to restart server or services

Resolved! Cube QoS

Cisco ISR 4331 with NIM-1MFT-T1/E1 and PVDM

Resolved! Telepresence CUWL licences for Business edition

Resolved! Cisco Unity Web Inbox

Migration & Upgrading of CUCM,CUC,UCCX,IM&P And Expressway / Control or Core

Forwarded calls not accounting in call accounting software

restart/shutdown operation appears to be stuck every time we perform a shutdown and restart of CUCM Application

Monitoring SIP Trunks on CUCM

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CUCM 14 Can't Sstart Cisco CAR DB

Cisco CUBE - SIP Provider Inbound Call issue

Cisco 78xx/88xx Early Media Issue Operator Mess Played Before Ringing

SIP trunk configuration on both CUBE and CUCM not working

Bar Pro mic audio

Strange problems UCM to sftp server interaction

CUCM 14 - Call History through SQL

Prevent a user to delete voice messages in unity connection web inbox

CUC failed to connect with office 365

CUCM AXL set value to "Use System Default"