Unified Communications Infrastructure

I was wondering if anyone has seen a problem where Jabber crashes when a chat session is started.  The Chat screen appears but the message area on the bottom of the screen never appears to type a message in.  Jabber eventually crashes.

Hi guys , it may sounds not significant, but it may help often . Is it possible to change default Find option when u search something in CUCM via GUI from default "begins with" to for example "contains" ?   Thank you

Hello!I would like to welcome you to UC Migration Week and Ask the Expert.  I am the Program Lead for our Drive to Collab Upgrade Program where we are looking to assist our partners and customers in migrating to our latest CUCM versions and take adva...

Hi,   I know that AQM supports live monitoring to supervisors and audio is sent to their extension.     I have a similar requirement to hear on extension but for historical recording.   Meaning: Recent recordings/historical recordings should be avail...

I recently upgraded our CUC cluster from 9.1.1.20000-5 to 9.1.2.14900-14.  Upgrade went fine and everything appears to be working.  However, on my Publisher, the Connection Serviceability feature service is active but stopped.  I've rebooted the Pub,...

Hello, I am trying to install CUAC Advanced in a resilient setup on servers running Windows 2012R2 64 bit with SQL Server Standard 2104. My customer has built servers and installed SQL as per the install guide. I have tried installing version 11.0.2 ...

When our Unity system was set up Cisco AS set up our access, but now I need to do that for some of my admins. I am stumped on how to add new users in Unity, especially for one of our systems.  We have two Unity systems, some of my users have access t...

We have upgraded our Cluster to 11.5 and have discovered some issues with the bosh certificate, with different browsers.  If I browse to the :7335/httpbinding url in chrome it attempts to utilize the cup-xmpp-ECDSA certificate which is self signed.  ...

So I recently inherited a client who has a cisco phone system. Phones works fine with no problems. However, they recently decided to add a CP-8821 to their system. The phone connects properly to the VLAN and pulls an IP from the UC. They can even pin...

So I recently inherited a client who has a cisco phone system. Phones works fine with no problems. However, they recently decided to add a CP-8821 to their system. The phone connects properly to the VLAN and pulls an IP from the UC. They can even pin...