Unified Communications Infrastructure

In reference to hitting the 999 node limit, I am trying to recall where to look in an exported script to find the Monitored Label count. I thought it was right near the top of the file but I can't remember which exact element in the arrays it is. D...

On CUCM 10.5.2 cluster, is it possible to turn On/Off Mobile Connect from the remote device, an iPhone, in this case?  There is remote web access to do that, but is there a way to do it from an iPhone, or any phone for that matter?  Or even create a ...

We have Cisco Prime Collaboration Version 10.6.0 and our Smartnet Expired Last month so i cannot create a TAC. While trying to delete a user we are unable to cancel User Services. Whenever we press the Cancel Button on the service, We get a Main Menu...

Hi I  have just installed Prime Collaboration Assurance advanced 10.6 so i'm new to the CPC. The first thing i notice when adding devices is that our CUBEs (C3945,  c3900-universalk9-mz.SPA.152-4.M1.bin) are "clasified" as a regular voice gateway. H...

Good afternoon Cisco community, I have run into a few issues that don't make any sense to me.  1) User is given all authorization roles except Admin, and maintenance but cannot select endpoints to update. Global admin can do this fine. 1.a  User can...

Hi all,   We have Lab environment based on NFR license packages 10.5 consisting products CUCM, IMP, CUC, UCCE, UCCX, and other products. We need to upgrade the environment to 11.X without invalidating our 10.5 NFR license. As far as I understand the ...

I configured a call handler in unity 8.6 and when ever I dial the cti route point extension the phone reads "To voicemail" before the call handler transfer the call to another extension. Also in a different scenario a call handler was created with t...

Hello All, I was hoping someone might be able to help me with using this RemotePhoneControl java application...? The one created by Singlewire. I followed all the instructions setting up the User and SNMP settings to get this working, and it DOES w...

Dear Cisco Team, I have a pri  e1 connection With Number  0484 27966xx. When i call to this number from my mobile showing busy status.I am not getting inbound calls to my cme router. Outbound call are going without isssues. Any one knows what exact i...

I have a total of 3 branches.  I'm trying to merge 2 branches into one. Branch A has no phone service but the gateway was setup for phones prevously in call manger and UCCX.  Branch B, I'm going to move the 2 voice circuits to Branch A.  Branch C, th...

We have a client, who upgraded Unity connection from 8.5 to 10.5.2 recently.    After awhile, some user report that the deleted messages are coming back to their mail box.   This client has not setup single inbox.  So Exchange synchronization shouldn...

Hello All, Devices: CallManager: v10.5(2) Router -- ISR-4321: IOS-XE 03.13.04.S --- IOS 15.4(3)S4 Switch -- 2960X: IOS 15.0(2a)EX5 IP Phones: CP-7941G We recently swapped out the old Router in this location (*i.e. an 1861) with the Router/Switch de...

Using CUCM 8.6.2 and CUBEAC 9.1.1.10 in a virtualized environment. Recently after having some directory issues which TAC was able to assist in resolving. Our voicemail pilot 81000 is not being contacted when the receptionist phone 7965 does not answe...