Unified Communications Infrastructure

Good Morning, I have a situation where we are upgrading from AC Standard to AC Advanced and our receptionist doesn't like to wear a headset.  I have been trying everything to get calls to ring at both the AC and her phone at the same time by using Li...

So here's my problem. I have Cisco Jabber on MAC/PC 11.7.0 getting it's .xml from CUCM 10.5.2, but I have a Linux server that holds my Cisco Jabber software upgrades and whenever an end user gets the prompt to upgrade they get a cert error of that Li...

Running Cisco Unified Attendant Console v.11  on CUCM v.11 integrated with CCX v.11 We have 1 agent dedicated to transferring calls for a clinic. That agent just starting using CUAC yesterday. It is set up successfully to control the phone, can see ...

Hi All, I need to modify this script to change this header From   Remote-Party-ID  "Test" ;party=calling;screen=yes;privacy=off   To   Remote-Party-ID  "Test" ;party=calling;screen=yes;privacy=full   Please confirm if below script is ok:   M = {} fu...

Hello all,A client of ours wants to keep a track of their call usage and track the various types of calls per user. They would like to calculate their bill based on the different country/area codes that are dialed out from each extension. So far I ha...

Hello, We are running CUCM 11 on vm. Where can I find my serial numbers so I can provide a correct and up to date list for the cisco support contract? Regards,

Anyone know of a method to track when a Cisco IP phone disconnected or unregistered from CUCM? I've noticed the status will go from unregistered to unknown after 3 days and that's a enterprise parameter change if I want to extend that out but I'm loo...

Hi everyone, One of our client is having an issue, He made a mistake in ordering, and ordered CUCM v11.X (BE6M) whereas he ordered licenses for CUCM 10.X, He cannot migrate those license to v11.x as he did not order SWSS/UCSS with the licenses. One ...

I need to modify this script to change this header. Can any one pls help me on this.  From Remote-Party-ID "London Test" ;party=calling;screen=yes;privacy=off To Remote-Party-ID "London Test" ;party=calling;screen=yes;privacy=full The script is M = {...

Hello, I downloaded CUACBE 9.1.1 server from link cisco.com/go/ac. I installed and configured it with guide CUACBE_91110WAG. But after installation, at the interface i see only Engineering tab. Thire are no System Configuration Menu and no User Confi...