Unified Communications Infrastructure

Hello guys I have an upgrade case from CUCM 8.6 to CUCM 11.0 , I read about the upgrade process and how it can be done from different resources ( Cisco , googling , YouTube ..etc), please check if it is correct before starting for upgrade.   I got to...

Hi Everyone, I've run into what I consider to be a strange issue with running User Data Dump reports out of a 10.5 system that has Unified Messaging enabled.  This is the first system I've administered that has UM Single Inbox turned on, and I'm get...

I have Cisco 7821 SIP with cucm 10.5 with framework sip78xx.10-3-1-12.when i try to click a call pickup softkey it's given me feature unavailable.how can fix this issues.best regrads.

i have : 2xcucm version  "10.5.2.13900-12 Unrestricted" 2xIMP version    " 10.5.2.13900-12 Unrestricted" 2xcuc version    "10.5.1.10000-7" vcs-control X8.6.1 vcs-expressway X8.6.1 i wanted to add a extra cpu to the untiy connection "publisher" but i ...

We have the following requeriment of Call Manager centralized deployment: -We need a centralized deployment of the following applications: Call Manager 11.x, Unity Connection 11.x, Presence 11.x, Contact Center 11.x and Prime Collaboration 11.x. The...

Hello,    Wondering you someone can point me in the correct direction to correct this issue for our VIP.   Our main Phone admin took another position outside the company and I’m stepping in but, still just learning.  Ok, We have a remote site of a...

Dears Experts ;                         I have purchased SSL certificates from Godaddy  for Expressway , When i gave them CSR they asked me to remove Common Name from SAN list of CSR , I dont know how to remove CN from SAN list of CSR snce it si comi...

Hi ! I am trying to change agent state using REST API. I am using C# as a programming language. here is the code that I wrote : ServicePointManager.ServerCertificateValidationCallback = new System.Net.Security.RemoteCertificateValidationCallback(Acc...

Hi Everyone, We  implemented  IM&Presence version 9.1(1a) with Cisco Call Manager 9.1(2), Now our Jabber  10.6  had only Presence Feature but no Chat. Even when calling thru soft phone no chat feature appearing. All IM&Presence chat related services...