Unified Communications Infrastructure

Hi, I am setup CUC 10.5.2 and Office 365 for emails. attached are the snapshots what i have done but voicemail to email isn't working. what can be the issue on this? I didn't make anything in office365 end. please help to fix the issue. thank you ...

Hi All, Greetings.... We have CUCM 11.X cluster. We configured to send CDR reports as schedule for daily, monthly. For monthly detailed report, we are getting the detailed report for only 3 days as the data is huge. Is there any way to retrieve the d...

I am using CUCM and CUPS 10.5.1.  I have a CUPS cluster.  Jabber users that are homed to the Publisher can see the presence status of all of the other users homed to the Publisher, and Jabber users homed to the Subscriber can see the presence status ...

Hi,   We have a lot of user which use 9951 over IPsec (VPN) and we have a strange issues with those Phones. During the conversation the screen starts to flicker, then it turns green and all the led lights on the phone turn on orange and the screen i...

Hi, I'm trying to use a voicemail template, but PCP only use the subscriber template specified in the Service Area. How can I change that to use the voicemail template specified in the voicemail user creation ?

Hi, I would like to have information about call manager migration from 7 to 11

Hello there. We have this scenarioCUCM cluster in production version 6.1(1) operating in mixed modeOne Publisher and one subscriber.300 end points, half of them operating in secure mode. End points vary form 7911, 7940, 7960, 7970 models, and IP Comm...

I've installed Attendant Console on a PC. I'm just checking some details and re-entered the CUCM username & password in Options -> Configuration -> Call Manager Detail. But when I click OK, it tells me that: "CUCM upgrade version must be matched wi...

Hello, I'm looking for a compatibility matrix for TAPI 10.x and CUCM versions on this page i can find compatibility matrixes for versions 8.5 trough 11: http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callm...

Dear forum users.  I have the following:- CUAC System Version: 10.5.2.10-15 CUCM System version: 10.5.2.10000-5 I am not sure if this is a bug or technical deficiency but either way it needs to be fixed ASAP. In CUAC, when you create new CTI RP tri...