Unified Communications Infrastructure

Hi all, We 're using CUCM 9.1  with 3 different clusters: We, as a company, need a tool, which should run an AXL query, to select queries about some configurations  and send email to the clients via SMTP server. These are the query samples that shou...

Hido somebody has experience connect CUCM 10.5 to Calvi system based on SOAP ??Best Regrards,Piet.

Hi All, I have a question relating to Prime Collaboration 10.6. I have installed Prime Collaboration 10.6 with ADVANCED LICENSE installed, for one of my customers. My requirement is to have an email alert whenever any of the IP Phones is unplugged...

For some reason the new CSQ I created (and assigned a resource to) does not show up as a name on when the call is answered on the agents desktop. Can someone tell me where I should start looking to fix this? Thanks Laura

I wanted to know if there is a way to integrate Jabber with Outlook Web App? We are able to get it working with Outlook 2013 but we have a client that primarily uses Outlook Web App.  Are there any guides out there?  I tried looking for some documen...

Hi guys, The attendant console in win7 was working but suddenly stopped and gave me this message: because server can't be located.  what is the problem! I restarted the services and rebooted all CuCM servers but no hope! my Cisco unified attendant...

hello, i have cucm 10.5.x cluster with two server and two remote sites and their phones are register with center cucm and using centre cucm PRI line for calling. one remote site calling for all other location local and PRI ok. second remote site lo...

Hello. In my environment I have configured cisco ip communicator 8.3 using the extensionmobility. Users login at CIPC and can use all the resources normally. When is the user who makes the call, he's been able to join the audioconference. However...

Hi Have IM&P 9.1 in a CUCM 9.1 cluster.  Need to change from ip address to DNS name on the IM&P. The cisco doc not necessarily showing how that can be done, its showing how to modify IP address or DNS name but not change from IP to DNS operation.

Hi guys, I had successful built and added devices to PCA in my lab environment. Now, I has a trouble when deploy PCA in real system with firewall. When I add CUCM into PCA, status of device is Inaccessible, status reason is Incorrect HTTP credentials...