Hello Cisco Community, I have an issue with one of my customers that he needs to have a endless queue for calls. The situations is this, they have UCCX which of course uses scripts to redirect calls, the calls are redirected to Hunt Pilots. When a ca...
Hello, can someone help me to know if the update ctl file is needed after a cucm upgrade, in mixed-mode, from v11.5su2 to v14.0su2. For the upgrade (no PCD migration), i use the "Direct Refresh Upgrade" method in https://www.cisco.com/c/en/us/td/docs...
Hi All, I have been assigned a task to install and integrate "Cisco Instant Connect" into network. What are the prerequisites for "Cisco Instant Connect"? i-e do i need to have CUCM/CME. How can i get Cisco "Instant Connect Server" .OVA File? Looki...
Hi, renewing the certificate (self signed ) what is the impact , how the services affected . 2445 / TCPProvide trust verification service to endpoints.8443 / TCPAllows access to Control Center - Feature and Network service between nodes.9443 / TCPPho...
Hi Would like to know if there is a way we could modify the SIP SDP message. Basically we see the wrong IP address in the "o" field of the SDP message because of which the calls are failing. So, is there a way to modify the SDP field to have the corr...
I'm having an issue with SIP trunk on CUBE trying to perform attended transfer. I'm following the RFC 5359 that demonstrates the 'Best Current Practice' but having no luck. After sending the REFER request, there is no OK response from CUBE. When I se...
Hi,If you were to ask to harden UC servers, what guidelines do you follow for system and application?Appreciate if you can share anything. Thank you.
Hi Team,I configured SCCP gateway and registered to CUCM and all working fine. FAX stops working intermittent. I checked on VG and saw this error showing up continuously.cmapp_sccp_tftp_download_file: Unable to get configuration file size tftp://<IP>...
Hello all ,I have a cucm 11.5 registered with cisco ip phones and ip phones yealink (Third-party SIP device)the transfer call between cisco phones work fine , but when wa make a transfert call from ip phone yealink not work , it give me in detailled ...
Hi everyone, I have to configure first time Auto Attendant but unfortunately I'm failed need urgent help... My system have CUC 12.0 & CUCM 12.0. I have an issue with setup Auto Attendant. I followed all tutorial on internet but its not working. When ...
I am setting up a site with 2 gateways for redundancy but I was wondering if I can use NFAS for my PRI's even if they are split across 2 or more gateways.
For power maintenance, we have rebooted the CUCM cluster recently. Post reboot, the Cisco Unity DRF page options are not working. I can log in to DRF GUI of Cisco Unity but I cannot access any features ( backup history, status, etc). Even in the CLI ...
I'm trying to upload an ISO file to the upgrade directory of our PCD server. However when I try to use an SFTP client to connect i get an error that states the received packet is too large - seems it's something on the server side. Have tried both ...
hi,This is a new deployment for CUBE. We have been facing issues with outbound calls not going through, our ITSP states that from their end they see the Trunk is down and this may be due to the fact that we are not sending sip options keep alives to...
Currently have 2 voicemail users using the Cisco PCA webtool to manage voicemails. We are finding navigating PCA with large mailboxes (many voicemails) cannot sort the new messages by date. In fact there is no option and the new messages are presente...
