Unified Communications Infrastructure

Dear Experts,I'm facing a problem in IP communicator. When clients phone(from Cell phone and T&T) landing through IVR in Agents whose are using IP communicator those calls are disconnecting within 10 to 15 seconds. But the agents who are using Hard p...

I'm on unity connection 10.5.1.11901-1when I try to run a report for Text to Speech (and a few other reports)  I get a "failed to Generate Report" errorI have tried restarting Tomcat and the Data Harvester with no luck.Any ideas? Thanks 

Hello,anyone know where i could find the manual to install CUCM 10.x over esxiThanks anna  

Hello,Is it possible that the owner userID field will be automatically filled in a device settings according to the userID logged into the device using extension mobility ?thank you,Itay

Guys,I need some help,In my the prime server i tried many times to add an LDAP Server but i always get "Test Failed" Result,I tried all LDAP ports and with & Without SSLCould anyone help me with a working sample of LDAP Config in the prime server?

I had high hopes for the "new" licensing model for migrating users to 10, but it is still a miserable experience. Customer #1:Customer worked with Cisco to figure out what they needed in CUWL licensing and had the migration licenses for the new clust...

UCM 8.5.1Unity Connection 8.5.1Here's the background. I have two CUC servers in a cluster. About a week ago we started noticing extremely slow voicemail response (upwards of 30 seconds). During this time the web page and SSH response from the servers...

Hi,We're developing a program that contacts the Cisco Conductor (2.3) via API.We have created an user API on Concuctor enabled & active.When I try to use this account to contact the Conductor we receive the following error "Fault 201: Request receive...

I have a cisco 2911 with E&M module and am unable to configure the E&M voice ports.  I assume its incorrect IOS, additional hardware or additional license required.  Any assistance is appreciated.Router information is below.running IOS C2900 Software...

Hi,I want to change the LDAP authentication as the multiple domains and my Windows AD environment is the child trust, that mean the root DC is the "abc.com", which have the two child DCs, e.g. "us.abc.com ", "uk.abc.com"Is it possible I just changed ...

Dear Colleagues,We have built a heterogeneous UC infrastructure based on Lync Server 2013 and CUCM 9.1.2.11900-12 and we experienced, that with media bypass, we cant hold the calls on Lync side. I checked the SIP logs on both sides and I saw, when Ly...