Dear all,All SCCP Phone worked with BLF, but SIP Phone 3905 didn't disp play status phone on Attendant Console, Could you please help me ? Thank you allRegards,ThanhNT
currently when a call comes into my call center if an agent is available the call goes directly to the available agent. What is happening is that even if an agent is available the caller hears a 5 second burst of music on hold before the agent answer...
Is it possible to use a different LDAP (AD) Attribute besides the default one forthe LDAP System Configuration User ID of Cisco Unified Communications Manager? (mail, samaccountname, telephonenumber, upn, employeenumber) We are currently using up al...
All of a sudden, no environment changes, all my users are unable to access their voicemails. Whether dialing into the voicemail pilot or using the PCA - we receive the message... "The message is not currently available". For example, I have the MWI ...
I tried to upload a wav file in greeting.After I have selected the file system does not allow me to listen to it, it seems disabled.When does the voicemail message is standard and not what I uploaded. Help me !!! Image in Attachment
Hi All,Can someone advise me when you daisy chain two Cisco 8831 conference units can you then use two sets of external mic kits (one set connected to each unit) or are you still limited to one set?ThanksJason
Hi everyone,Cisco Unified CM AdministrationSystem version: 7.1.3.32900-4 Does someone know how to delete a huge list of services in "Device Profile" when you select a specific user?I have users who has a lot of subscribed services. Always the same is...
Hello ,i have a problem with a CUCM 6.1.5 Publisher . When i change some device entries , perhaps " Phone load name " on a Cisco 740 phone or the partion , i can't save the changes . If i push the save or reset button nothing appears. I check it wi...
Hi,What are my options when it comes to networking 2 Unity Connection clusters (both on BE6K HD servers), say one CUC cluster on the east coast and the other on the west for the same company?Per Design Guide for Cisco Unity Connection Release 10.x - ...
Dear all, i have a pre sales question.i have propsed a CUCM 8.X to a custome along with UCSS support for 3 years which is mendatory.in order for the UCSS upgrade to work does CON-ESW part numbers are also required as well.i am very confused in this s...
I am trying to create a new Route Pattern for a 511 service here in GA. It works fine with 411, so I essentially just copied the pattern from 411 and changed the number to 511. Nothing different, and yet it says "Call cannot be completed as dialed". ...
I have a ucm/uc/presence cluster that was on ver 8.6. Successfully upgrade both UCM servers, both UC servers, and the PResence server to version 10.5.I am not adding a secondary IM & P server. After installation completed, I activated all services,...
Hi all,I have some Cisco IP Phone 7911 running with CUCM 8.5.Default firmware is "SCCP11.9-3-1SR4-1S", but some of its run "SCCP11.7-2-3S".I don't know why because "Phone load name" is blank and if i don't wrong, this phone will run default firmware....
