Unified Communications Infrastructure

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There is a Service number in place that is reachable internally and externally(DID).  The call is placed in a loop until someone is free and answers.  Is there a feature where the end user can leave a message or mark there queue position then hang up...

Okay hear me out. Hello, I'm wondering if the collective hive mind here could help me out explaining this in a manor that anyone could understand . Customer has an issue that the far end (calling party) can hear MoH when they are put through to an ag...

bmcb555 by Level 1
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