I have an Asterisk PBX and a Cisco ISR4321 with voice cards running isr4300-universalk9.16.09.08.SPA.bin and plugged into a POTS line. Neither of these are touching the Internet or have port forwards to them from the Internet, this is entirely on a ...
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Hi Looking for some help on possible options to solve the following scenario. I've attached an outline diagram. Normal call flow is CUCM >> Internal SIP trunk 2 >> CUBE 1 >> External SIP Trunk 1 >> SIP provider (PSTN) We can have a situation where S...
we want to create new handler and new message but after add greeting.we hear sorry and greeting.how can we delete this
Hi All, after a restore of the cluster, used for MRA, when we try to get active calls details (Status->Calls->Calls) we see the error "we are unable to retrieve the data". Apparently this happens only when there are zero or one call since, according ...
hello,i would like too know if we can perform an export from CUCM for users having Recording option deactivated, or an SQL requestthanks in advance
Hi friends,in jabber windows, i want to disable "Spell Check" option with jabber XML parameter,but when i add this parameter as below & set it to "false", it still is enabled when user login..<spell_check_enabled>false</spell_check_enabled>i also did...
when we call the phone open and call but after forwarding not working.but forwarding all working
Hi, I have checked the Cisco Unified Attendant Console Advanced Administration and Installation Guide, appendix B Cisco Unified Attendant Console Advanced Migration and/or Upgrade and If I don't understand wrong there is only the option of migrate to...
Dear forumMy CUCM version 12.5 is giving me a serious headache lately. To summarize, since a few moment now some of my IP phones (model 8841 especially) go randomly in registration mode for like 15-20s and come back normally, if you are on a call, it...
We are using both Cisco Jabber and UCCX for our contact center. We got a few users reporting they get randomly the calls with dead air. All the customer support calls were getting routed through UCCX to the Jabber. All agents takes calls through Jabb...
Hi Looking for some real work advice on an upcoming upgrade from version 14 - 15 on my CUCM cluster. In the past we have been able to complete direct upgrades but this time we will have to use one of the following. PCD Migration Task Fresh Insta...
Inbound call to Call Handler on main number. Caller selects option which transfers them to our other phone system operators. The CID is not available from the PBX reports. Is there a way I can extract from Unity since the call hits the call handler f...
We have a customer that is asking if CUCM platform uses native e-mail functionality below. I believe the answer is "no" but wanting to confirm before getting back to the customer. Please advise. I'm following up on a topic around native e-mail funct...
Currently have a 4331 that is supporting an on-prem cluster of CUCM. Working on migrating users to WebEx calling, w/ the plan to still utilize the local 4331 for calling in/out. The plan is to do a phased migration, so I wanted to confirm that this...
