Voice Systems and Accessories - Small Business

Hi there,I have a customer using the UC320W as a router and a Netgear DM111P ADSL modem in bridge mode last week something happened that dropped the authentication on the UC320W end. I have approximately 6-8 of these type of set ups working well that...

Hi GuysWe are installing a UC540 and have trouble getting the precise settings required for connecting BT lines to the FX0 ports.  It seesm to be a complete mystery.  Can anyone provide any guidance as we are getting call dropout and complaints that ...

Hi,We have a site with 10 Cisco spa514G and  3 Cisco SPA514G in combination with a CIsco SPA500s attendant consoles.The phones with the attendant consoles lock up once a day. Only a hard reboot fixes the problem.What i did is :I downgraded from firmw...

Hello,I am aware that the UC320W does not do call recording nativly and that a third party software is reuired.  I was wondering if anyone had any experiance of using one with the UC320W and if they could let us know how they got on, i.e. was it easy...

Hi,I have succesfully configured LDAP directory and looking for option to bind this directory directly under soft key.Now I have to press "dir" soft key -> choose 3rd option (1st is new personal entry, 2nd search personal) -> query ldap.I want to hav...

When I activate message waiting indicator (Voice - User 1 - Supplementary Service Settings - Message Waiting: Yes)my telephone indicator light flashes continually whehter there is a message or not. Am I missing something? Is there another setting po...

I have a customer that has more than one company.  They want a different music source for each company for MOH (music on hold).  Can the UC560 support multiple MOH sources?  Can the BE6000?            

How does one enter a name when using the dial-by-name feature of the auto attendant?  I have tried everything I can think of and it cannot find a name no mater what.   Does this feature even work?Thanks in advance,J

The location I've installed the UC540 has a pretty typical request for AA/vmail, but I'm not sure how to make it work.Incoming calls all go to Blast Group 511 (pretty much rings all phones).  If there is no answer after 16 seconds, the call it sent t...

Hi,I ws trying to install Timecardview on my uc560. when i configured its showing "Host not Found". what culd be the prob..ny guess?Thanks

I'm installing a UC540 on a network where it will not be attached to the Internet via the WAN.  Routing to the Inetnet will be through the LAN/Data interfaces.  When I do this, the VM to email doesn't work.  I go into the CUE command line and cannot ...

Please find attached screenshots of Linksys SPA8000.Issues:-          LAN IP address is unchangeable.-       By default, LAN IP address is 192.168.0.1 but when connected to a WAN uplink it disconnects then reconnects then changes its LAN IP to 192.16...

Hello, I have the following configuration of a SPA3102:Line 1 registred with an ITSP and one analog phone connected to the corresponding portWan interface in DHCP connected to InternetLan interface with static IP address. Every thing works fine when ...