Voice Systems and Accessories - Small Business

Hello,I have a SPA400 in place for years but was only using it for voicemail which worked great.Lately I needed to reconfigure it to work with a single analogue line plugged into Line 1. But the SPA400 showed the line as On-Hook with 0V (somethimes i...

Recently my company made the switch from standard phone lines to IP phones, and we loved the idea that all the settings and personalizations were set via phone, rather than via line.  Since it was my job to figure out all the cool new features, I did...

Hi,You can now download the patch for the SPA525G/G2 issue with showing the incorrect date at the following links:http://firmware.ciscosbs.com/spa525g-7-4-8-013.binhttp://firmware.ciscosbs.com/spa525g-7-4-9c-p02.binThe spa525g-7-4-8-013.bin is the no...

Hello CCA Team,I noticed that I can put names with the apostrophe from the CUE web interface, the system and the phones do not have problems dealing with these names, but then there are problems with CCA! It don't allows to change the local directory...

I'm having a number of issues with my Cisco UC540 network. We have 7 phones in the office and only one of them is able to connect. The rest of them just keep restarting. The problem has been getting progressively worse over the months. Recently, the ...

I have about 8 SPA303 phones off of a UC320W. I have two phones that the PC port appears to "stop" working occasionally.. Meaning that the users have laptops and disconnect at night and when they come in the morning, the plug back in and usually are ...

Hello,Can I ask if the UC320 will have an appliance mode in the next feature release? In some cases it would be great if we could install the UC320 without using the integrated WAN port. I.e. using the customers existing Router or Firewall equipment ...

I have a two VLAN in CISCO 3750 VLAN 501, VLAN 502.I have a hosted SIP-PBX in internet.I have a NAT on two VLANS and one public white IP on cisco 1841 router.501 - for PCs and not for VoIP. 192.168.0.1/255.255.255.128 with Windows 2008 DHCP.502 - onl...

We have a UC540 customer that was using Smart CallConnector Toolbar 2.1, and we have discovered that version 2.1 of the SCC toolbar is missing features that our customer really needs.Here are the problems we found with SCC Toolbar 2.1:There is no tra...

Hi,I'm looking for Region Pack for The Netherlands. Tried different dial plan's from other countries (Germany/VS/Ireland/France) but none of them seem to work 100%. Also time zone GMT+01 isn't support in most Region Packs. Is there an option to make ...

I have a client who wants to be able to monitor their phone calls coming into the call center. They want to be able to listen to conversations, see the calls coming in and do basic call accouning. Any suggestions?They have a UC520 with 32 users. We a...

I deploy UC500 installs as well as have them bundled with NexVortex for the ITSP. I am trying to change the sip codec from g711ulaw to g729r8, when I do the ephone 1 codec g729r8 then save it, i can make all the calls i want in the world but i cant m...

I recently installed a UC540 with PRI, during testing when I place a call from my cell phone into the phone system and answer with my Cisco phone then hangup from the Cisco phone the person on the cell phone is still connected. They end up returning ...

dear all i have UC520 system currently installed in our office , i have also 15 ip phone model 521S connected to iti configured this system to send notification on workphone and email for voicemail but nothing recieved i used cisco configuration assi...