Accessories
Please post here your questions for Headsets, Cameras and any other Cisco Accessories
122 PostsActivity in Collaboration
CUCM DRS backup device error
Hi all,CUCM 11.5.1.12900-21Rocky Linux 9.4, OpenSSH_8.7p1, OpenSSL 3.0.7 1I am attempting to set the Rocky server as a backup device for CUCM. I initially got the errors regarding key exchange algorithms and host key types not matching, so I enabled...
How can I learn CUCM Publisher MAC Address
Hi everyone Our customer lost the CUCM Publisher node. This node is Business Edition working on the UCS M3 Server. They had a RAID Card Error. Anyway; They were working on CUCM Subscriber a lot of time. I installed CUCM Publisher from Subscriber. Act...
Resolved! Configuring Cisco mx 700 via web interface
Hello Everyone. I have cisco mx 700 which was installed by Government in our institution. It was previously registered to the old cucm. I have a new cucm 12.5. I want to re-register the mx700 to the new cucm but the touch panel is nowhere to be foun...
Resolved! CER: Intra-cluster communication is broken
I am trying to upgrade from CER 11.5 to 14. When running the pre-check COP file, as well as utils diagnose test from the CLI, I am getting "Error, intra-cluster communication is broken, unable to connect to [IP address of the server on which I'm runn...
Problem with "telephone-event/16000" exist in SDP from ISP to CUBE
Hello community i am facing a strange problem that i didn't find an answer on it. the only thing i had found, that another user faced a similar situation but without got answer https://github.com/pjsip/pjproject/issues/2675 The problem when ISP send...
Resolved! Changing value of % Allocation node externally
Hi guys,right now i have some ICM scripts that have this % allocation node to send calls to different companies, the change will be done now by a callcenter agent but dont want to give him access to ICM Script editor to change this, is there any way ...
Resolved! Cisco Room Bar is fully compatible with CMS 2.0 or not
Hi Experts, I hope this mail finds you well.I am currently exploring options for video conferencing hardware and wanted to inquire about the compatibility between the Cisco Room Bar with Cisco Meeting Server (CMS) version 2.x. As I know Webex Room Ki...
Disable page all when pressed before putting a call in park. IP 8800
Using IP Phones 8800. I have accidentally pressed page all (it is where our old phone's hold was) before putting a call in park. How do I exit out of paging to get back to the call?
CUIC Report shows Callback calls as abundant
Hello Experts,My Callback script is working as expected. The only issue is that the CUIC report shows the Callback as an abundant call. Is this a normal behaviour or I am mising some configurations? TEST_2iem_Chance_Fr is the main queue where the cal...
Reboot of UCS 220
Hi Team,We are planning to reboot the UCS 220 Servers which we are used to host our CCM, CUC and IMP.Can anyone suggest the best practice for the same.As per my knowledge we need to shutdown each VM's gracefully and put the UCS to maintenance mode an...
Operator Incoming Calls issue
We're experiencing issues with the CP-7861/8800 operator phones with expansion modules. The operator receives incoming calls minimum of 5 to 6, every minutes. When they're on an active call and attempt to transfer, the notifications for incoming call...
ICM script editor
Hi Experts,is there a way we can give write access to only few ICM scripts to WFM team.regards,Kavle
No Unity voicemail notification on shared line forwarded to voicemail
I have a shared extension (DN) that appears only on two desk phones. The line is set to forward right to voicemail. I do not receive any notification on the desk phone of missed calls or voicemails. Right under the extension on the phone display you ...
tftp-bind issue with "hidden"alias"?
So I am stumpped... I enter this command... tftp-server harddisk:/phone-configs/SEP74860B95756E.cnf.xml alias SEP74860B95756E.cnf.xml I get this response... This alias is already being used. Please use another alias There is no aliases in my run...
Add custom metadata to WxCC to fetch Calabrio metadata
We are looking to pass Idle/Wrap-up Codes and Queue metadata and map it from Calabrio ONE side to WxCC side. how can this be done in WxCC?There is a document attached (Calabrio documentation) but it is talking about creating global variables in wxcc ...
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