IP Telephony and Phones

Hi all, i have cucm and cuc 11.0.1, i tried to create auto attendant using cuc, and i following this guide http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_0_1/featureConfig/CUCM_BK_FE5123E0_00_cucm-feature-configuration-guide_1101/a...

I have a simple QoS config, that matches RTP and SIP traffic and marks the packets with DSCP values. The weird thing is - it takes exactly 4 minutes after the call is initiated before the packets start getting marked! What on earth could be causing t...

We have 2 unity servers in a primary/secondary scenerio.  Exchange is 2007 offbox. Up to a couple of weeks ago all was working fine until the Unity_<servername> account was accidentily deleted from AD (oops by AD Admin)  Once that happened unity was ...

Hello, I want a user to have only read-only access to the Call Manager & Unity Connection administration webpage. what roles do I need to have it assigned to the user account?

Hi dear community, I have a problem when configuring a fxo port in a ISR4331 for receiving inbound calls, I´m new in this kind of configurations. I have this scenario: I connect my fxo port to a telephone strip (you know a cable with only 2 pairs)...

I found some 7960 phones that were never used in our bench stock. I configured them in CUCM but they continue to show "Registration Rejected". When I go to settings> status> status messages I see the following "TFTP File Not Found", "Load ID incorrec...

We are experiencing an issue where our Cisco Unified Presence backups isn't running. When we check the backup scheduler, we see a status of: "Local Agent is not responding. This may be due to Master or Local Agent being down" We have have tried resta...

Hi Everybody, We did a manual upgrade of CUC 9.1 to CUC 10.5.2 and the upgrade process was successful, the version was automatically changed to 10.5.2 without giving utils system switch-version command. We then tried switching the version back to 9.1...

Hi Community! Hoping you can help me with this one. I've had reports from some of my users that they get no audio on random incoming calls.  When they answer the call, the recipient cannot hear anything, and the caller is disconnected.  I took some d...

Hello, I was hoping I could as here for some guidence.  I work for a school district that recently deployed cisco ip phones on a campus replacing an old analog line system. I am trying to tie in the new front desk ip phone to the analog paging syst...

Hola. Necesitaría ayuda con un router CISCO 1861 que contiene 4 interfaces FXS y FXO. Repentinamente al realizar dos llamadas simultáneamente, el mismo se reinicia con el siguiente mensaje de error: RTLP01#show tech-support ------------------ show v...