IP Telephony and Phones

Hello, An incoming call to the CUCM server. Translation Pattern routes the call to a SipTrunk linked to a third party IVR. After pressing 1 (on IVR) the call goes back to CUCM to CTI Route Point and after a 1 second the call goes from no answer to Hu...

All,Is there a command on voice gateway to show current active calls? Can I use the command to show calling numbers and call numbers?Thanks.

Does anyone have any information on why a Cisco 4431 (Cube) would not work with SRTP-RTP interworking?

We have a new ata 191 K9  V03. It arrived with no access codes. While we can open browser access using the internal IP address and admin/admin, there is no Quick Setup or other Admin control feature. We can see all sorts of settings in Voice, Adminis...

help pleasei have a 7821 phone , installed mpp firmware,now i want to install sip firmware,how can i do?i only have a router and an ip phone,erase the phone to Factory setting and install new sip firmware.

HI All,Will you please let me know if there is a way to disable the pop up window for Jabber when the call is place on hold from the config/.xml file? This can be disabled from Jabber itself from Setting > Calls > Bring Call Window to the front: and ...

HI, Could you please help me to analysis  which is the best software for CUCM CDR report .RegardsDebabrata Majhi

hi! i apologize in advance if this is the wrong place for this question - i swear i've looked all over the internet and haven't found a solution.i have a cisco 7965 phone and am struggling to make an attended transfer. basically, when one person call...

Hello, on the CP-8861 phones incoming calls are displaying as "Wireless Caller." Is there a setting that can switch this to display the phone number of the inbound caller instead?

Hi everyone,Does anyone know the best way to remove the belt clip from the Cisco 6825 phone; other than just unscrewing it? I was wondering if there was a blanker plate or similar that can replace the void it would leave if just unscrewing it -- are ...

Hi There,Looking for some advice or perhaps even just a starting point with an issue we are having with our calls. We are finding that when customers are calling into our service and staff place the calls on hold to transfer a call when they complete...

Can anyone confirm that Cisco Emergency Responder will support OKTA.  I'm looking to setup SAML SSO on a new installation of Cisco CER.Thanks

Hello, do any of you know where I can download an older version of RTMT (possibly ver 9, 10, 11)?I nor our Desktop team can get 14.1 to work and we would like to test some older versions. Thank youTracee