Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello everyone;I have an issue with the Cisco IVR, it doesn't work, when i call it as directory number it doesn't respond.Any one has an idea.Regards.
Hi, I am new to unified call manager is there a document that gives a step to step solution in installing and configuring cisco call manager. How to register phones. Also I want a complete video or document in which you can see how to use call manage...
Hi,In the CUCMv8, How I can change the default time in seconds to the parameter "No Answer Ring Duration" in the CUCM´s? I need to change "no answer ring duration" to 20 seconds in all phones.Thanks!
Hellowe have several CUCM clusters all linked via ICT's and all bar 1 will return a call cannot be completed as dialled if a user dials the correct site id (XXX) but an invalid or unused 4 digital extension number.the 1 that does not work will re rou...
Hi everyone,So I am stuck in a typical Cisco-Java comic situation trying to get a simple CNX upload of a prompt audio file.I can spin any version of JRE and any version of IE or whatever browser could possibly make this work. I assume this must have ...
I need your help configuring Cisco Jabber 4.4.4 xperia z2 .... No works to make calls , I have chat only
Hi,We have SIP Trunks between our CUCM v7.1.3 and IPC Unigy system. All test calls to and from CUCM 7.1.3 and IPC Unigy working fine but have found when dialling from IPC Unigy to either Unity Connection 9.x or UCCX 7.x, the call rings without being ...
In Callmanager 10.5 is there support for using an external headset electronic hookswitch device such as the Plantronics APU-71 with a 8961 IP Phone with expansion module? The 7900 IP Phones have an option to enable the electronic hookswitch in the p...
I have a Cisco 2911 router that needs to do T1 PRI with 32 voice DSPs.I think I need UC license and VWIC3-1MFT-T1/E1=. I don't see any onboard DSP in "show inv" or "show diag" so is it correct I need to purchase a PVDM2-32? Should this be installed o...
I'm working for a client right now who had a prolonged outage at a site where their Subscriber UC server was stored (Version 8.6, exists as a VM), and it was offline for a matter of months.We were just able to bring it back up, but it immediately st...
Working on a lab with CUCM 9.1.1 and UCCX 9.0.2. I have uploaded enhanced demo licenses but I also tried with(uccx_std and uccx_pre) but no use. I am getting this error all the time"a licensing error has occurred. please try again in five minutes.if ...
HiI have a setup in which callers dial a help desk number 2XXX and get the option to press 1 or 8. 1 transfers the caller to an ext 3xxxx and 8 to ext 4xxxx and that works fine. However when the choice has been made and Unity Connection(8.5) transfe...
Hi all,I just rec'd and installed a 7937, which is awesome by the way. I need to change the softkey template. The 3rd soft key when On Hook is MSG. It's a SD to voicemail. BUT, we won't have voicemail associated with this device and I want to put...
Dear, I have a few questions about this system, we would like to activate monitoring on a Call Manager Cluster (version 9 but going on 10).I was wondering if the smart call system was a good system to do this, at first glance in servicability i don't...
I don't know who came up with this bright idea of having 'Service Interruption' message on 6921 phone while SRST mode!!! For a normal user, it means phone is NOT working!!! Does anyone knows work around with this issue? Can we display any other messa...
