IP Telephony and Phones

Dears, we did an upgrade for call manager from version 8.6 to version 10.5. We have billing server. after 10 days of upgrade, we found that the billing is not pulling the CDR files. to solve that we restart CAR service, after that is working fine.Our...

Hi allWe have cluster CM (PUB-SUB) we have change the administrator password BUT we notice that some  IP Phone is registered on one server and other IP Phone is register on the other server AND when we try to change any phone information on the SUB w...

Good afternoon and Happy Holidays. I am trying to update our Holidays.xml file and when I upload it using the UCCX web interface (Applications > Document Management) it shows it uploaded but with a 0KB size. Has anyone seen this before, and if so wha...

Hi,As per the bug toolkit CUCM version 8.6(2) is affected by the following bug CSCur23720.I tried to check for a COP file to fix this issue but didn't find.Please advise .

We have 8941's across our organization.Users in one of  our locations, are saying video is not enabled by default. I have reproduced the problem and what happens is, when making a call to the troubled site, voice works  but the camera button on the c...

Hey, Trying to install cwms on a UCS 220. Have plenty of resources. After deploying the ova and starting the Host its stuck from the last few hours. Attached is a screenshot. ThanksVR

Hi All I have Phone Cisco 7941G, iam try to upgrade i mess with that phone i believe, now screen is blank I have followed the below steps :1: Disconnect the computer from your Network and Connected to Different Switch, where Phone and PC Only connect...

Hi Team, Is there any Softphone software  for the 9971 in market ? Thanks

 Hello All , i have configured call handler on unity connection 9.1 is playing . i need to remove this prompt because of miss match of  language. please advice

Hii, I upgrade my cluster ( 1Pub and 1Sub) from 8.6.2 to 10.5 and after I migrate the licence I have  problems with the licence type and honestly I am confuse.Before the update I had 16.360 DLU.                                       11.667 Units Used...

I've read the guides on creating intercom extensions on CME, but I'm still a little fuzzy.I'd like any user to be able to dial another using the intercom with auto-mute off simply by dialing their normal extension and adding an asterisk. Is this poss...

Hello, we are having cucm & Avaya S8300 & trying to configure SIP trunk between this two. Now,Avaya extensions are able to call Cisco Extensions. But Cisco Extensions are not able to call Avaya. We are gettign error:I have followed the below link for...

DearsPlatform Windows server 2012Cisco Unified Attendant console 9.1 The problem before Database wizard when i click on next it gives me unable to connect to the server Kindly find the attached screenshot