Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi, I Have an MCS 7800 (end of life) that has give up the ghost. Red light is flashing on the front panel of the server - won't boot. To cut a long story short, I am wondering if I could buy a second hand server of the same model and put my existin...
Customer has Call Manager 10 and wants to add 220 Phones with Standard License including voicemail capability. What is the TOP level PN please?
Hi Team,I have Cisco 2801 router with 2 DSP 16 Channel, 128 MB DRAM and 128 MB flash. I am using IOS c2801-spservicesk9-mz.124-3i but the VIC3-4FXO/DID module is not detected. I tried to upgrade the IOS to 15.0 and 15.1 but the router is not boot up ...
Dear Expert, i would like to ask some question about VOIP system.Currently i'm using C2951-CME-SRST/K9 with Card VIC2-4FXO. my concern as below:1- Should i add 2 more card ( VIC2-4FXO) on C2951 ? becuse i need 8 CoLine . is it support total VIC2-4FXO...
Hi Support Community We have had reports on one of our CUBE SIP gateways / trunks of voice quality issues. We reported this to our service provider who have advised they have done thorough checks and they cant find any issues and believe the issue is...
When an end user logs in to his voice mail for the first time, he listen to a tutorial to record his name and message, I'm trying to change the language of the voice tutorial but I can't find where to do it. I have already installed the locale with ...
Whenever the user is using their headset and the headset button is lit green, when pressing the CONF or TRANSFER softkeys, the phone just places the call on hold and does not provide a dial-tone.If pushing CONF or TRANSFER while on handset or speaker...
We are trying the new 7821 and it won't pull an address from the dhcp server/router. It's set up as standard dhcp with option 150 for voice. Our 7962s receive an address right away, so the only difference one is using the skinny protocol and the othe...
Hello,I faced a problem with 7911 phone. When subscriber initiate a call sometimes remote subscriber can't hear him. I caught this call between him and 7961 phone on the same subnet. During this call I opened stream statistics on both phones and saw ...
We have a phone with two lines on it. We are looking to suppress all inbound caller ID to one of the two lines. How can I accomplish this? Thank you.
Hi,I have PLM running co-resident with a CUCM Publisher version 10.5(1)SU1.When I add or delete devices to CUCM then sync PLM the number of Installed devices shown in PLM does not change.Does it take a while to sync? - the PLM GUI says the sync is su...
Hello there,Configuring a new BE6K v10.5 (for our lab). I've got CUCM and Unity base config done. But I'm having some trouble getting IM and Presence running. I added the Server to the Pub instance of CUCM, but it doesn't appear to be running. Any...
Hi,I have a customer with mainly 7940 IP phones (no Built in Bridge) registered to CUCM 8.6. They recently moved to CUBE gateways on ISR 2921 routers for PSTN access.They now need a recording solution so I am looking at options.The 7940 phones do not...
Hi All,Voicemail is working on Jabber LAN PC but over the internet voicemail is not connecting on the PC and iPhone. Please finds the attached screen shoot showing the error?Pls advise urgent
Hello, Our customer is deploying cisco expressway-c & e and allowing all employees to use cisco jabber client. Currently, They need to restrict Cisco jabber clients that are registered outside the network from calling through the company cisco voice ...
