Hello. I have been tasked to look up logs for a particular number dialed., We would basically like to verify that a particular extension of ours, dialed a particular number. I have tried to use the CDR but cant seem to find exactly where to search. A...
Forum Posts
Recently we went from 4 digit extensions to 5 digit extensions. When all was said and done the voicemail lamp stopped turning on. I can see in unity that the lamp is flagged as on, but I've had no luck figuring out why it's not working. So far I'm do...
We purchased a couple of speechview licenses and have applied those. However we are unable to register to even get past the run cuc smtptest test. We are O365 with an on prem mail relay which does outbound only. We are able to get the message to N...
I am trying to setup a Sennheiser officerunner headset to my 8851 phone. I am using the USB input and the phone is recognizing the headset but audio and the electronic hook-switch is not working. Any suggestions? I do have the recommended USB cable f...
Hi everyone. I am management a CUCM Cisco Unified Operating System Administration System version: 10.5.1.10000-7 Unrestricted I need to do a backup this CUCM, but the proceess is not completed. The system show me this message error: "Update failed...
I would like to confirm the pricing and term of following SKUsA-Flex-3'A-Flex-NUPL-E, andA-FLEX_ENH-CUBEIs their annual or periodical subscription model?, what is the price of each license?.what would be the annual subscription?Can these license be a...
Hi, What is the best way to kick start, or restart the SIP-UA registration process on a cube ... other than restarting the gateway or deleting the registrar info and re-adding it. Note: This SIP Provider is not on a dedicated interface so shut/no...
How do I change the IP address in the Call Manager section on a CP-8821? I need to change Server 1 and Server 2's IP addresses.
Dears,Can someone please help me with this? I need to change the caller ID number and name shown on my phone. We are using cisco 2801/k9
I noticed that date on the display was 2 weeks behind! picked up the phone and I had no dial tone!!I reboot the phone and everything started to work again. My 5 clients using this model of the phone confirmed they had experience similar issues. Any s...
Hello community ,i have an issue with softkey in my cp7861 phone (pickup key not showing up), i want to update the firmware of the phone because I have doubts of the actual firmware after i install the new firmware and try to reset the phone an error...
I hope someone has the easy fix for what I'm missing....I have a cisco wireless ip phone that's been working perfectly for about a year. I want to reassign to one of my team members with a different extension. No change to the phone setup, just dif...
Hello, We have a couple of Phones from lebanon. We are trying to register this to our CUCM. How do we change this region/locale on the phone to register it to our CM which is English ? Thanks a Ton.
Hello, anyone have any idea how to add this phone into CUCM 11.5? Thanks in advance All replies rated
we need to change the IP address of our VLAN, and I configured the new IP address as secondary IP address,now I want to improve the secondary address as the primary and delete the old ones,how to do that ?Thank you!
