Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have a user who is a manager that wants her calls forwarded to her assistant if she doesn't answer then forwarded back to her voicemail if her assistant doesn't answer. Both users are in cucm and both have a unity connection voicemail profile. Wh...
We're working with a customer who is moving from UCM 7.x to 9.x and has phone proxy in plae today. With the PHone Proxy no longer supported in 9.x, they are forced to move to the SSL VPN for IP Phones. The design doc states that the phones need to be...
Hi,I am trying to detele a CSS which is no longer requested. That's 0 dependancy record showing on CSS, but I couldn't delete it and saw the following error message on CUCM.=======================================Delete failed. The pkid column in the ...
Hi All,I have a problem where users are getting calls on their IP phones saying 911. These are coming from the analog lines located on the FXO ports installed on their 3825 that we use to route 911 calls. I ran a debug (debug voice ccapi inout) and c...
I have a SIP trunk to an IVR. I would like to be able to, if all the IVR channels are full or if the IVR down to have the calls reroute to a hunt pilot. I know I could easily reroute it external to a different trunk using route groups and route list ...
Hello:We have one user that would like his cell phone number instead of his IP phone extension to display on caller ID when he calls from his cell/remote destination. Is this possible with a translation or transformation pattern in CUCM? We are curre...
Hello, I'd like to change the way my publisher is listed on the server configuration page of a CallManager cluster. I will not be actually changing the name or IP address of the server. I just want it listed by IP instead of name, so I can avoide D...
I'm preparing to reboot all CUCM's in my cluster to support a new device. I am on CUCM 7.1.5I have 1 Publisher and 8 Subscriber's. My IP phones are scattered among all these subscribers. My CM groups contain 3 CUCM's for redundancy. My questions a...
Hello all,I am having Cisco 9951 with camera confiugred in CUCM 8.6.I can make video calls between two 9951 but i cant make video conference. As soon as i initiate video conference between three users my video disappear & it shifts to audio conferenc...
I have a SIP trunk that is setup on CCM 8.6.2aSU2 and it has two destinations defined and have a couple of questions, I am hoping someone can answer.1. How does Call Manager decide which destination to send a call to?2, How can I monitor the destinat...
Hi All,I'm currently setting up a CME with SIP (8961) and SCCP (7945) phones. There are two CME one primary and other is secondary.For SCCPFailover to secondary CME is goodRe-registered to primary router is good as wellFor SIP (The Problem)Some SIP p...
So, we have a 4507 switch which is the dhcp server for our network. We have a mixture of Cisco & 3rd party handsets on our SIP phone system. This is a flat network in one VLAN. Our 3rd party handsets & all PC's can get DHCP with no problem at all. Al...
Hi when we do a call forward (CFwdAl) to another number how can we also allow the voicemail to be included in the call forward. Currently if I transfer all my calls with CFwdAll and the person taking my calls is out for a moment t...
Hi All,I'm attempting to figureout how i can enable more selections for the second (or higher) line ring tone options.When My users go to Settings --> User preferences --> rings --> Default ring... They are presented all of the options listed in the ...
Hello,One of our customer wants to upgrade their CUCM servers to 9.0 version on UCS.Their current callmanagers version is 6.1(4) running on HP DL380-G5 servers. I have checked that we can do direct upgrade to 9.0 using bridged upgrade procedure, usin...
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